The Salvation Army of Manatee County
1204 14th Street West
Bradenton FL 34205
The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
CEO/Executive Director Major George E Patterson
Board Chair Terry Rehfeldt
Board Chair Affiliation The Rehfeldt Group
General Info
Organization DBA
The Salvation Army of Manatee County
Tax Exempt Status Public Supported Charity
Incorporation Year 1865
State Charitable Solicitations Permit Exempt 0
State Registration Yes 2019
Financial Summary
Note: Revenue includes the value of in-kind contributions/donations
IRS Letter of Determination
IRS Letter of DeterminationView
Impact Statement
Every day The Salvation Army of Manatee County impacts hundreds of lives through programs and services designed to journey with people affected by life's daily challenges. Families and individuals are assisted with hot meals; safe, clean, comfortable housing; rental/mortgage and utility assistance; life-skills classes; and other helpful forms of support as we seek to move people to self-sufficiency, independence, and a fuller life as productive citizens. 
In 2017, The Salvation Army celebrated the grand opening of the Pathway of Hope Life Skills Center, a place where clients can take budgeting, parenting, computer, GED, nutrition and many other classes. 
Needs Statement

1 – A primary need is funding to support our shelter programs.  Those who chose to enroll in a program receive lodging, one free meal per day from The Salvation Army and case management services.  These programs run 24 hours/day, seven days/week.  

2 - Another primary need is funding to support our emergency shelter and community dinners provided to the public. Serving nearly 300 nutritious meals each evening and providing emergency shelter for more than 100 is not an inexpensive task. In the same sense, providing shelter requires manpower and the facility’s infrastructure takes more of an impact with the volume of traffic using the shelter nightly.  

3 - Maintenance and infrastructure is another great need for The Salvation Army. Anyone who owns a home knows and understands the expense of keeping maintaining the home with projects ranging from roofing to lawn care. The Salvation Army is no different as there is always a project that needs to be tackled. While preventative maintenance is always the goal, in time, due to extreme use, age and normal wear and tear, systems require updating and/or replacement. Currently, The Salvation Army is embarking on a project to replace plumbing in the men's shelter as well as two air conditioning units.

4 - While most people think of The Salvation Army as an agency that helps the homeless, services are offered to prevent individuals from becoming homeless. Programs are in place to assist with electric bills and rent. Florida Power & Light (FPL) customers in Manatee County can designate to include a donation with their own payment to assist needy families. Those funds are sent to The Salvation Army on a quarterly basis to be support local families in need of assistance. Funds for rental assistance are provided through the Season of Sharing campaign.

Background Statement

Since 1923, The Salvation Army has been assisting residents in Manatee County with an assortment of programs.  Over the years, the needs of the community have changed and at The Salvation Army, we work to adapt to best serve the community. 

Focusing on basic needs, The Salvation Army offers a free, hot meal each evening for anyone who would not otherwise have dinner. On any given evening, we see men and women of all ages as well as children. These individuals may or may not be homeless. They may simply be unable to purchase and prepare food for themselves.

Once the dinner hour is complete, homeless individuals are welcome to check into the shelter for the night. Space is offered on a first-come, first serve basis and they are given the opportunity to use shower facilities.

In addition to the emergency shelter services offered by The Salvation Army, individuals may enter a long-term program where they are guaranteed a spot in the shelter (a specific bunk or room for the duration of their stay) where they receive case management and life skills classes to help them overcome some of the obstacles that led to homelessness. The goal is to assist each in finding long-term, sustainable housing with a better understanding creating and maintaining a realistic budget as well as how to access other available services available in the community, such as discounted bus passes for veterans or subsidized day care for families.

At the Center for Worship located on State Road 70, The Salvation Army provides character-building programs for children, ranging from elementary school through high school.

Finally, each holiday season, The Salvation Army supports qualified Manatee County residents with Christmas presents through the Angel Tree and Adopt-A-Family programs. Each fall, families who meet residency and income requirements, may register for one of the two programs. In December, gifts which have been donated to the adopted families or angels are distributed. Gifts can include clothing and toys.

Areas Served
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
FL- Manatee
Areas Served Comments The Salvation Army of Manatee County serves all residents of Manatee County Florida without discrimination..
Service Categories
Primary Org Type Human Services
Secondary Org Type Housing, Shelter
Tertiary Org Type Food, Agriculture & Nutrition
Statement from the Board Chair/Board President

The Salvation Army, Manatee County is facing and addressing the challenges of homelessness every day with the increased numbers of the community in need of support.

Sheltering in the Men’s and Family Lodges are the only structured accommodations available in Manatee County. The need far outweighs the availability many evenings.
We are currently undergoing a “Mission Planning Study” to explore the future expansion of services. Decisions must be made on how and where to expand the programs which consist of Safety, Feeding, Shelter, Social Development and Transitional Housing.

Our goal is to be a supporting factor to the needy, both spiritually and physically, in Manatee County. The Salvation Army continues to do as our motto proclaims, “Doing The Most Good”.
Statement from the CEO/Executive Director

While recognized internationally, The Salvation Army provides programs and services that meet the needs of the community it serves.  In addition, each local unit is charged with raising local support.  In Manatee County, we are the only place where individuals can receive a hot, nutritious, no-cost dinner 365 days/year.  We offer emergency shelter as well as case management programs for homeless individuals seeking to improve their situation.  With a total capacity of 150, our shelters give men, women and children a place to sleep when they have no other options.

Created by Salvation Army officers in Lynchburg, Virginia in 1979, Angel Tree is now a national program bringing joy to low income families at Christmas. In Bradenton, we operate both Angel Tree and Adopt-A-Family programs. Thanks to the generous support of donors and volunteers, combined, these programs supply presents for more than 750 families or 2,000 children.


The Salvation Army serves residents of Manatee County by offering overnight shelter to men, women and children. With two separate buildings on our 14th Street campus, we can provide emergency shelter for about 100 men each evening. Those who are seeking assistance for long-term success are given the opportunity to enter a shelter program which provides case management.

The family lodge provides programs for five families (women and children only) and six women. In addition another 45 women and children may utilize the shelter for overnight stay. Just as in the men’s shelter, women seeking case management assistance may also apply to enter a shelter program. On average, families stay in the shelter programs for six to 10 months while they complete their case plan and save money for future sustainable housing.

All clients are linked to other community services that can include medical/dental care, job search assistance, educational and child care opportunities.

Budget $0
Category Human Services, General/Other Human Services, General/Other
Program Linked to Organizational Strategy Yes
Population Served General/Unspecified At-Risk Populations Poor,Economically Disadvantaged,Indigent
Short Term Success Before exiting the shelter, clients will improve their immediate circumstance and advance positively towards their goals.  Upon entering the shelter clients are offered food, clothing and if needed personal supplies.   Clients have access to shower and laundry facilities as well as connections to community resources.  Short term successes allow for individuals and families to have a clean, safe place to stay while determining their next step.  All clients staying in a Salvation Army shelter achieve some level of short term success.  
Long Term Success Those who elect to participate in a transitional program while in shelter achieve long term success.  Comprehensive results oriented case management service and classes help them develop and strengthen independent living skills.  With them they improve income opportunities, employment, housing, transportation, health care, food and nutritional knowledge and create a support network.  While success rates vary between men and women with children, on average 60-80% of those participating in a transitional sheltering program achieve long term success.
Program Success Monitoring Success is tracked and monitored by staff who enter client information into the HMIS data management system.  Using the incorporated Self-Sufficiency Matrix, staff and assess client gains and needed adjustments.  Matrix scores are augmented by case notes and client self reporting.
Program Success Examples

Jill, a single mom with two children, came home one day to get the worst possible news….Her landlord of six years was selling the rental property where she lived and she had only 15 days before she needed to vacate the property or see the cost of her rent double.

As it was, Jill was struggling to make ends meet. She had two children, only made $9 hour at her job and was not receiving child support. She turned to The Salvation Army for help and enrolled in the Pathway of Hope program.

Today, while still seeking more reliable transportation and child care, Jill still participating in the long-term case management made possible through the Pathway of Hope program. She has found a safe place to live and a new job that pays a slightly higher wage and commission. She is also receiving child support and Women’s, Infants and Children (WIC) assistance for food. She was even able to open a checking account and have her pay direct deposited into the account.

For many, it is a simple part of our daily lives that we take for granted eating a hot, nutritious dinner. However, for many members of our community, the ability to eat a dinner is a challenge. The Salvation Army, Manatee County, operates a Community Dinner each evening to serve those who are hungry. The dinner, which averages 250 men, women and children each night, is served free of charge and is designed to ensure at least one good meal per day for those who struggle to provide for themselves. During the course of a calendar year, we serve more than 75,000 meals to those who attend the community dinner.
According to the USDA, 23% of the households in this area of Manatee County do not have access to a vehicle and live more than ½ mile from the nearest supermarket. Typically, food deserts are served by convenience stores that provide prepackaged foods laden with preservatives, sugars and fats, all contributors to our nation's obesity issues.
Budget $428,220
Category Human Services, General/Other Emergency Assistance
Program Linked to Organizational Strategy Yes
Population Served General/Unspecified Poor,Economically Disadvantaged,Indigent At-Risk Populations
Short Term Success

No one is turned away from the Community Dinner feeding program. Everyone who enters has the opportunity to eat a hot, nutritious meal, which is a positive step in maintaining good health.

Long Term Success

As part of the daily community dinner, all participants are requested to first secure a free meal card. Upon requesting a meal card, clients meet one on one with a case manager and client information is entered into the HMIS system. This interview allows case managers to assess client needs and connect clients to additional resources that may improve their self-sufficiency.

Program Success Monitoring

As part of the daily community dinner, all participants are requested to first secure a free meal card. Upon requesting a meal card, clients meet one on one with a case manager and client information is entered into the Homeless Management Information System (HMIS). This interview allows case managers to assess client needs and connect clients to additional resources that may improve their self-sufficiency.

Program Success Examples

A young man spent time in jail and was released and placed on probation. He had no family, no friends and no place to go. He spent three days on the streets in Manatee County before learning he could go to The Salvation Army for a hot meal. He obtained his food card and met with a case manager. This meeting revealed that the gentleman was challenged with a mental health disorder.

He enrolled in one of The Salvation Army shelter programs and worked with numerous community partners to connect him with appropriate health care and getting him set up to receive disability payments, which put him on the path of being independent.

Description The Salvation Army Social Services department offers Manatee County residents who are at risk of becoming homeless the opportunity to maintain a stable home environment through financial assistance for electric and rent, basic needs assistance and life skills coaching workshops.  Participants can choose to meet with a case manager to develop a customized life journey plan designed to enhance their sustainability.  
Budget $545,688
Category Human Services, General/Other Case Management
Program Linked to Organizational Strategy Yes
Population Served General/Unspecified At-Risk Populations Poor,Economically Disadvantaged,Indigent
Short Term Success The goal of the social services programs is to help families obtain resources to solve a crisis and stay in their homes.  Short term successes include stopping eviction by paying one months rent or preventing utility shut off by satisfying a past due utility bill.  
Long Term Success After the initial crisis is resolved, case managers seek to assist clients in learning how to improve their situations and avoid future crisis.  Life skills workshops are strongly encouraged and can assist clients with parenting, family management and budgeting.  One on one budgeting is also offered on an extended basis until a family is no longer at risk.  
Program Success Monitoring Client information is entered into the Homeless Management Information System and client success is monitored using the Self Sufficiency Matrix.  Clients show gains on the matrix which is augmented by case notes and client self reporting.  
Program Success Examples

Success can be found in many clients like Peter, a husband and father of two. Legally blind and facing a number of ongoing medical issues, Peter is unable to maintain gainful employment. His wife fills in where she can with a minimum wage job but her hours have been cut to barely part time. With nowhere else to turn Peter comes to The Salvation Army for help. For nearly 11 months Peter and his wife worked with a case manager to meet the families immediate needs, rent and utility assistance, and eventually, long-term positive change. The case manager assisted Peter in securing disability income. Peter's wife found a full time job and the family moved into a more affordable apartment. Peter and his wife attended life skills workshops and continued one on one budget counseling with a Salvation Army case manager until they were stable.

Program Comments by Organization

On a daily basis, most of the focus at The Salvation Army centers on shelter, shelter programs and feeding. However, this does not minimize other services offered by The Salvation Army, such as the youth programs targeting at-risk children offered at our Center for Worship, the Emergency Disaster Services (EDS) team which lends support in the wake of natural and national emergencies. For example, in 2017, The Salvation Army Emergency Disaster Services team deployed to provide food for the first responders providing assistance to areas hit by Hurricanes Harvey, Irma and Maria. In the fall, focus shifts to running Angel Tree and Adopt-A-Family programs.

CEO/Executive Director
CEO/Executive Director Major George E Patterson
CEO Term Start June 2017
CEO/Executive Director Email

A native of Sussex, New Brunswick, Canada, Major George Patterson was commissioned and ordained as clergy in 1978 at The Salvation Army college for Officers in Toronto, Ontario.  His ministry has led him to serving as pastor to the native people in northern British Columbia, to the prairies of Manitoba, where he married Holly and they began church ministry together.  In the following years, the Pattersons served as pastors in Montreal, Smiths Falls Ontario and eventually, St. George’s, Bermuda.  For the next 19 years, George worked as a Public Relations and Fundraising Officer in Toronto, Thunder Bay and Hamilton, all in the province of Ontario.

In 2008, the Pattersons transferred from Canada to USA South Territory resuming pastoral and Commander duties in St. Petersburg, Ocala and now Bradenton, Florida.

Former CEOs/Executive Directors
Major Dwayne Durham June 2012 - June 2017
Senior Staff
Kelly French Director of Community Relations & Development
Annette Horner Social Services Coordinator
Faron Hornes Program Manager
Michelle Rogers-Johnson Lead Accounant
Julie Showers Business Administrator/Program Director
Jennifer Underwood HR Generalist/Program Assistant
Staff & Volunteer Statistics
Full Time Staff 31
Part Time Staff 7
Staff Retention Rate % 82.6
Professional Development Yes
Contractors 0
Volunteers 400
Management Reports to Board No
CEO/Executive Director Formal Evaluation Yes
Senior Management Formal Evaluation Yes
Non-Management Formal Evaluation Yes

Social Service Collaborations:

Bay Pines


Manatee Food Bank

Manatee Technical College

Suncoast Partnership to End Homelessness

Turning Points

Local partnerships (food donations):

Erbelli’s Pizza

Little Caesar’s Pizza

Olive Garden

Outback Steakhouse


Pizza Hut

External Assessments and Accreditations
Risk Management Provisions
Fundraising Plan Yes
Communication Plan No
Strategic Plan No
Strategic Plan Years
Strategic Plan Adopted 0
Management Succession Plan No
Continuity of Operations Plan No
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy No
Policies and Procedures No
Management Comments by Organization One challenge we face is keeping good, qualified monitors for our shelters. These positions are in the lower pay scale for the market yet can be somewhat stressful. For some, it is a temporary position while looking for something that pays better. 
Other Documents
Other Document 2
Document Destruction Policy
Board Chair
Board Chair Terry Rehfeldt
Company Affiliation The Rehfeldt Group
Board Term Jan 2017 to Feb 2018
Board Chair Email
Board Members
Board Members
Mr. Robert Blalock Blalock, Walters, Held & Johnson P.A.
Mr. Dann Bouwer Ten-8 Fire Equipment Inc.
Ms. Carol Chamberlain Retired
Mr. Phil Davis Retired
Mr. Ed Dick Retired
Mr. Bill Evers Former Bradenton Mayor
Judge Robert Farrance 12th Judicial Circuit Court
Mr. Brando Fetzek NDC Construction
Mr. Ronnie Grubbs Grubbs Insurance
Mr. George Hoagland Red Hoagland Hyundai
Judge Paul Logan Retired - 12th Judicial Circuit Court
Mr. Mike McCoy Bank of America
Ms. Cia McKoy Retired--Self Employed Author
Mr. Dick Moore Feeding Empty Little Tummies
Mr. Dion Elven Mullis Retired
Mr. John Nichols Retired
Mr. Alton Pardue Bank of America
Mr. Terry Rehfeldt The Rehfeldt Group
Judge Gilbert Smith 12th Judicial Circuit Court
Mr. Chris William Aginto Solutions
Constituency Includes Client Representation No
Board Ethnicity
African American/Black 2
Asian American/Pacific Islander 0
Caucasian 20
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Gender
Male 20
Female 2
Unspecified 0
Board Term Lengths 3
Board Term Limits 99
Board Orientation Yes
Number of Full Board Meetings Annually 9
Board Meeting Attendance % 69
Board Self-Evaluation Yes
Written Board Selection Criteria No
Board Conflict of Interest Policy Yes
% of Board Making Monetary Contributions 81
% of Board Making In-Kind Contributions 21
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
Current Year Projections
Tax Year Start Month Oct
Tax Year Start Day 01
Tax Year Begins 2017
Tax Year End Month Sept
Tax Year End Day 30
Tax Year Ends 2018
Projected Revenue $533,532.00
Projected Expenses $677,764.00
Total Projected Revenue includes "in-kind" contributions/ donations Yes
Organization has Endowment Yes
Endowment Value $1,388,501.00
Endowment Spending Policy Income Only
Capital Campaign
Currently In a Capital Campaign No
Anticipate Campaign within 5 years? No
Campaign Purpose

Campaign Goal
Amount Raised To Date 0 as of 0
IRS Form 990s
Financial Review
Expense Allocation
Fiscal Year201720162015
Program Expense$2,825,544$2,782,618--
Administration Expense$343,314$350,995--
Fundraising Expense$305,682$319,562--
Payments to Affiliates$0$0--
Total Revenue/Total Expenses0.970.94--
Program Expense/Total Expenses81%81%--
Fundraising Expense/Contributed Revenue12%11%--
Assets and Liabilities
Fiscal Year201720162015
Total Assets$482,867$541,224--
Current Assets$340,022$448,599--
Long-Term Liabilities$0$0--
Current Liabilities$110,501$70,530--
Total Net Assets$372,366$470,694--
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar AmountContributions, gifts, grants $2,504,949Contributions, gifts, grants $2,628,370--
Second Highest Funding Source & Dollar AmountIn-Kind Donations $520,096Government Grants - Unspecified $351,773--
Third Highest Funding Source & Dollar AmountProgram Service Revenue $269,075Other Income $252,892--
CEO/Executive Director Compensation
Tax Credits No
Short Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities3.086.36--
Long Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets0%0%--
Financials Comments
Financial Comments by Organization Like many non-profit organizations, we are seeking ways to engage younger donors/potential donors. Social media is an avenue we continue to expand. Engaging multiple generations simultaneously is a high priority.
Financial Comments by Foundation Financial information taken from the audited financial statements.  Contributions include foundation and corporate support.
Nonprofit The Salvation Army of Manatee County
Address 1204 14th Street West
Bradenton, FL 34205
Phone 941 748-5110 123