The Salvation Army of Sarasota County
1400 Tenth Street
Sarasota FL 34236
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
CEO/Executive Director Major Ethan Frizzell
Board Chair Mr. Neil Scott
Board Chair Affiliation Attorney
General Info
Tax Exempt Status Public Supported Charity
Incorporation Year 1955
Awarded competitive grant from Community Foundation in the last 5 years? Yes
State Charitable Solicitations Permit Exempt 0
State Registration 0
IRS Letter of Determination
Financial Summary
Projected Revenue $10,351,150.00
Projected Expenses $10,062,000.00
Impact Statement
Each day of the year The Salvation Army meets basic human needs by providing food, shelter and emergency financial assistance to those in need.  We are working to end the cycle of homelessness by providing homeless individuals and families with a safe environment, programs that address barriers to self-sufficiency and services that promote self-reliance and independence. 
Needs Statement
The Salvation Army is a religious and social service organization dedicated to the never-ending battle of helping those in need.  We have a long history of successful programs where clients that desire to undergo a life change can participate in programs that allow them to make these needed changes. Our programs are designed to meet physical, emotional and spiritual needs of the men, women and children who have nowhere else to turn. 
Our biggest needs are related to funding of our primary programs that include but are not limited to the following:
  • Daily Feeding program for breakfast, lunch and dinner
  • Emergency Financial Assistance - homeless prevention
  • Emergency Shelter for men, women and families
  • Drug and Alcohol Rehabilitation programs
  • QLife - Quality Life by Choice
Background Statement
The Salvation Army, founded in 1865 in London, England has a rich history of providing help to those across the world who are less fortunate.  With its services of compassion, the Army found its way to Sarasota County in 1927.  Since that time, an array of programs have been offered to residents who have found themselves in unfortunate circumstances, those who have either been forgotten by or left out of mainstream society.
Areas Served
Areas Served
FL- Sarasota
Areas Served Comments
For emergency financial assistance programs, we serve all of Sarasota County.  For all other programs we focus on Sarasota County north of Blackburn Point Road
Service Categories
Primary Org Type Human Services
Secondary Org Type Religion- Related
Tertiary Org Type
Statement from the Board Chair/Board President
The Salvation Army has provided life-changing programs and services in Sarasota since 1927 and will continue doing so as long as the need exists.  I have volunteered with and given money to the Army for many years, because I believe very strongly in the good work it does. A member of the Advisory Board since 2003,  I see the positive impact the Army makes in changing lives and I am blessed to be a part of it.
The Salvation Army is ready, willing and able to help those who wish to get their lives back on track.  It also recognizes that an adult in crisis often means children in crisis.  Instead of helping only the adult, the Army works to help the children, which seeks to break the often multi-generational cycle of poverty or addiction.
The Salvation Army has addressed the challenges of homelessness in Sarasota for many years. The Salvation Army continues to re-evaluate our response.  To be more effective, we believe our efforts must move from meeting basic needs of stabilizing our homeless neighbors with shelter time to providing access to affordable housing.  Access to supportive services, continued counseling, programs and financial support are also critical components of our efforts.
Statement from the CEO/Executive Director
The Salvation Army in Sarasota continues with the promise of "Doing The Most Good." The Salvation Army has aggressively sought to simplify the vision and program services to more effectively engage public participation in our efforts to fulfill that promise.  Specifically, The Salvation Army has aligned all programs under three priorities; 
  • QLife - is our effort to increase the quality of life of individuals through behavioral choice models.  The simple goal is to move persons from homelessness to housing by extending strengths and choices which in turn reduces the cost to society and the risk to the individual. QLife, in it's second year, is proving effective in reducing the days and thus the years of homelessness.
  • 2 Generation Quality of Life - is our effort to serve both generations of families that are homeless or at risk of being homeless. By focusing on the social momentum of the parents and the social mobility of the children, The Salvation Army is able to assist families to break free from the traps of generational poverty. A concentrated effort, 2 Generation Quality of Life focuses on increasing the income of the parents and the education achievement of the children. This program is an extension of The Salvation Army's youth and family work experience from the last 150 years. 
  • Life Recovery - are those programs that assist persons whose lives have become unmanageable to gain control once again of their future. Life Recovery starts within the county jail pods where Salvation Army curriculum is used to bring forth knowledge and allow a choice for change. Life Recovery includes the ten week programs at the Center of Hope that brings forth new disciplines through community interactions.  Life Recovery also assists with enhancing employment, sustaining housing and creating stable social networks. 
The Salvation Army Sarasota Area Command is focused on Mission-Vision-Strategy-Execution-Leaning.  Our service is reflective of the compassion and expectations of the community.  Reflecting the quality of community in the lives of Others allows an increase in the quality of life for All.  
Major Ethan Frizzell
Area Commander 
The Center of Hope provides breakfast, lunch and dinner 365 days a year.  With an average of 600-700 meals a day, we are utilizing donated food to provide healthy, nutritious meals to more than 3,193 unique clients each year. For fiscal 2015 we served 210,383 meals. In addition to the meals served at the Center of Hope, we also provide a food pantry where struggling families and seniors are able to obtain meats, fresh vegetables, breads, canned goods and other dry staples to help extend their monthly budgets
Budget $2,839,644
Category Food, Agriculture & Nutrition, General/Other Food
Program Linked to Organizational Strategy Yes
Population Served Homeless Alcohol, Drug, Substance Abusers Families
Short Term Success
The short-term success of this program is judged based on the fact that we are able to provide three meals a day, 365 days a year, approximately 600-700 meals per day for those that need assistance.  (An added benefit is our ability to provide food boxes to more that 650 non-homeless families qualified for assistance through our Social Service Department.)
Long Term Success
There is no long-term success for a daily feeding program.  Since humans need 2-3 meals a day, they will be hungry every day. We measure our success based on the fact that a person receives a meal and is no longer hungry for that meal period.  We judge that the program is successful because we continue to have $1.5M of in-kind food donations and 300+ volunteers each year.
Program Success Monitoring
Actual number of meals and clients provided on a daily basis is provided through HMIS(Homeless Management Information System) - the approved software program required by HUD.  In addition, we take client surveys periodically throughout the year.  Where possible, we implement the suggestions of the clients we serve. 
Program Success Examples
During fiscal 2010 we provided 246,176 meals and during fiscal 2011 we served 247,425 meals to 3775 unique clients. Here is one example of how our food program has helped one person.... L.C.  is single female, age 48.  While her home is still in forclosure, she tries to make ends meet while still working.  She had $8.25 for groceries one week.  Through the food pantry of The Salvation Army, she was provided an entire weeks worth of groceries.  She was thrilled to have orange juice, fresh broccoli and spinach, turkey, bread, apples, onions and even a pound cake - items that she said, "I love but haven't been able to afford to buy them." 
Emergency shelter services are available to anyone in need regardless of race, creed, age or gender. We have more than 200 beds. For those in need of temporary shelter are provided a safe, secure environment along with nutritional meals throughout their stay. 
Budget $1,112,139
Category Housing, General/Other Emergency Shelter
Program Linked to Organizational Strategy Yes
Population Served Homeless Poor,Economically Disadvantaged,Indigent Poor,Economically Disadvantaged,Indigent
Short Term Success
A client entering The Salvation Army is provided shelter and case management.  Through our QLife - Quality of Life choice model, clients can be provided 28 days of shelter.  (3 days of comfort, 4 days to meet with case worker to develop a plan - PATH/Plan of Action To Housing and 21 days to work on this plan). If clients do not wish to make changes in their situation or meet with case workers, the daily fee for their food and shelter is 30% of their declared income.   Through case management at the entry level, there are options to move to various programs, including Street Teams - a work readiness program, to CRP(Community Recovery Program) - a drug and alcohol rehab program or transitional living programs. If clients decide to enter one of our life changing programs, there is no fee. 
Long Term Success
In most cases, homelessness is a temporary situation.  For clients entering the shelter, we must first assist them as they move past the immediate crisis stage that brought them to The Salvation Army. Then to the goal of self-sufficiency and ultimately to successful independent living.  They first establish a plan of action to stabilize the situation, seek solutions for immediate needs and then long term goals.
Program Success Monitoring
We track client services in HMIS (Homeless Management Information System) which is the required software of HUD.  We also use a 90 day cycle to test policy and procedure changes in an effort to improve efficiency and effectiveness.  
Program Success Examples
John is a 44 year old man who has struggled with homelessness and addiction for the last 10 years.  (His first received shelter services at The Salvation Army in 2005.) He entered our residential drug and alcohol rehabilitation program and graduated on 2/19/16.  He found employment as a sales representative.  He saved money for his deposit when he found housing.  We assisted with funds to help him pay for his first month's rent.  John is still house and doing well.. 
Our Social Services serve as the Homeless Prevention program of The Salvation Army.   Struggling families and individuals are pre-screened through United Way for eligibility for assistance with rental/mortgage assistance, utilities assistance, food pantry and clothing assistance.  Case managers meet with clients to verify financial status and documentation of needs.  Clients must be Sarasota County residents in order to request assistance and must be at or below 150% of the national proverty level.
Budget $1,938,611
Category Human Services, General/Other Temporary Financial Aid
Program Linked to Organizational Strategy Yes
Population Served General/Unspecified Other Economic Level
Short Term Success
Short term success means we were able to avert a family/individual from entering the homeless cycle since we were able to provide emergency financial assistance. 
Long Term Success
Long-term success for clients receiving assistance is achieved when the clients are checked 90 days after receiving assistance and they are still in residence - they did not become homeless.
Program Success Monitoring
All services are tracked through HMIS(Homeless Management Information System).  When rental/mortgage/utility assistance has been provided, we check 90 days later to verify if they were able to maintain their residence and have not become homeless. 
Program Success Examples
Tammy W. is a single mother of four who recently had a cut back in her hours at work.  She was unable to pay her electric bill which caused FP&L to turn off her power.  With no electricity, all of the food in the refrigerator went bad.  She came to The Salvation Army for electric assistance.  Her electric service was restored and she received food from our food pantry to replace the food she lost. 
Family Resident Services - formerly called FAITH(Families In Transitional Housing) program is a temporary housing program for homeless families with children.  Twelve furnished apartments are offered on the Center of Hope campus.  Families pay a maximum of 30% of their income; utilities are provided free and families may stay up to 6 months or until they are able to secure housing.  
Family Resident Services is a structured program where residents have an opportunity to gain employment, save their money, repay their debts, learn and practice money management.  This is coupled with intensive case management and basic life skills training.  This program helps fill in the gaps of life skills that residents have missed.  When residents leave the program, they are better equipped for success.  Personal responsibility and accountability are emphasized throughout this program.  Families move from homelessness to self-sufficiency. 
Budget $339,120
Category Housing, General/Other Transitional Housing
Program Linked to Organizational Strategy Yes
Population Served Homeless Families
Short Term Success
Short term success is  when the parent is working full-time, has established a savings account, is attending life skills classes, is completing required steps to seek housing options.
Long Term Success
Long term success is achieved when program residents go from homelessness to self-sufficiency.  In this case, self-sufficiency is achieved when the participant has completed life skills training and has moved to independent living.  With required savings benchmarks throughout the program, participants can achieve savings that represents first, last deposits as well as utility deposits.   
Program Success Monitoring
This is an intensive case managed program with one director and two case managers for 12 families.  Weekly paperwork, scheduled and unscheduled meetings with case manager to ensure appropriate spending and budgeting for self-sufficiency goals  
Program Success Examples
Ashley became addicted to prescription medications as a result of post partum depression and anxiety.  She become more and more depressed with the loss of her job (of 11 years) and decided to sell her pain medication at the suggestion of a "friend." It was the first and last time, because she sold it to an undercover officer.  She was in the county jail for 9 months at which time she voluntarily was participating in the "Recovery Pod" where inmates are learning to live drug and alcohol free lifestyles. It looked like she would be sentenced to 3 years in prison.  Her family from Ohio intervened and hired a private attorney. A negotiation took place in which she was able to enter The Salvation Arm drug and alcohol rehabilitation program instead of going to prision.  She completed the program.  She graduated and was reunited with her daughter in the Emergency Family Dorm.  From there she moved to the FAITH program.  She recently graduated with more than $10,000 in savings and is currently residing in an apartment.  She and her daughter have moved into her Habitat for Humanity home in 2015.  From drug addict, homeless and now to self-sufficiency and home ownership is an example of the many lives that are changed.
We provide two drug and alcohol rehabilitation programs. CRP and VIP-ER are both ten week residential programs based on the AA 12-step model.
The VIP-ER (Voluntary Interim Placement -Enhanced Recovery) is a collaborative effort with several local agencies; the program is geared for those seeking treatment for drug and alcohol addictions.  The VIP-ER program case management philosophy is based on teaching people to become more independent, gain self-esteem and give them a sense of what they are capable of achieving.  The treatment plan is person specific, based on individual goals.  Based on the AA - 12 Step model, we work with each client to help them learn to live a "clean and sober" lifestyle. 
CRP (Community Recovery Program) recovery tract addresses the elements of faith and spirituality that clinical programs overlook. We stress making the right choices to break the cycle of addiction in this holistic recovery experience.  "With God, all things are possible!" 
Budget $1,217,957
Category Human Services, General/Other Services for the Homeless
Program Linked to Organizational Strategy Yes
Population Served Alcohol, Drug, Substance Abusers Alcohol, Drug, Substance Abusers Alcohol, Drug, Substance Abusers
Short Term Success
Participants must be alcohol and drug free when entering the program and remain that way or they will be dismissed from the program.  This residential program while 10 weeks, may require several weeks to several months before they actually enter the program and then have up to 2 months to transition out once they have graduated from the program.   During that time, case managers meet individuals on a regular basis to evaluate their progress. In addition, every other week case managers and counselors meet to discuss each individual client's progress and make recommendations to help ensure success.
Long Term Success
Long term success is evaluated on how long someone stays "clean and sober" following a residential rehabilitation program.  National standard average 10-15% at one year's time - which is alarmingly small.  The VIP-ER program averages 60% at the end of one year.
Program Success Monitoring
All information is tracked through the HMIS(Homeless Management Informaton System) the required software program of HUD.  Contracts are reviewed by outside funders to ensure program integrity.
Program Success Examples
The stories go on and more heartbreaking than the next.....yet one more miraculous than the next.  Call us for the most recent stories. 
Program Comments by Organization
The biggest single challenge to successful outcomes for those who seek our assistance is the lack of safe, affordable housing. While we face the fact that people are financially struggling, their ability to move from homelessness to housing is limited by housing options available to them. (Housing barriers such as eviction history and felony records further complicate and limit options.)
The demands for our services continue and the cost of doing business continues to rise.  Despite  cost-cutting measures, we understand case management and extended time of services/assistance are critical components to successfully addressing issues of homelessness and generational poverty.  We seek to improve and enhance program services rather than eliminate programs. This is only possible because of the generosity of our community. 
CEO/Executive Director
CEO/Executive Director Major Ethan Frizzell
CEO Term Start June 2013
CEO/Executive Director Email
Major Ethan Frizzell is an ordained minister and Salvation Army officer with 20 years of experience.  Major Frizzell comes to Sarasota after completing his masters degree in Public Administration from Harvard University.  He has served in Bradenton, Florida and as Area Commander for Greater New Orleans during long-term recovery from Hurricane Katrina.  He has also served as the corps officer of Columbia, South Carolina, Fayetteville and Thomasville, North Carolina.
Former CEOs/Executive Directors
Senior Staff
Mr. Greg Carlson Program Manager - Step Up
Ms. Jamil Collins Program Director Emergency Financial Assistance & Families
Ms. Debbie Davis Finance Manager
Mr. Don Davis Property Manager
Ms. Katherine Houston Program Manager of Basic Needs
Ms. Patricia Jaret Food Service Program Manager
Ms. Amy E. Jones Planning Analyst
Mrs. Glenda Slack Leonard Development Director
Staff & Volunteer Statistics
Full Time Staff 65
Part Time Staff 3
Staff Retention Rate % 80
Professional Development Yes
Contractors 0
Volunteers 500
Management Reports to Board
CEO/Executive Director Formal Evaluation Yes
Senior Management Formal Evaluation Yes
Non-Management Formal Evaluation Yes
We have formal written collaborations for our food service program, emergency financial assistance programs and our drug and alcohol rehabilitation programs.  In addition we have many informal relationships that help make our programs available in the community.
External Assessments and Accreditations
Risk Management Provisions
Risk Management Provisions
Government Licenses
Organization Licensed by the Government No
Fundraising Plan No
Communication Plan Yes
Strategic Plan No
Strategic Plan Years 1
Strategic Plan Adopted Sept 2014
Management Succession Plan No
Continuity of Operations Plan
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy No
Policies and Procedures Yes
Management Comments by Organization
Since The Salvation Army is an international organization, there are standardized operating procedures that each location adheres to.  An example, there is not a formal succession plan for CEO; the army, however, historically changes officers on a regular basis with assignments usually ranging from 3-7 years in any particular location.
Should there be an emergency preventing the Area Commander(CEO) from performing normal duties, The Salvation Army can temporarily assign an experienced Salvation Army officer to take over any or all duties to ensure proper oversight of the day to day operations. 
Other Documents
Other Document 2
Document Retention
Board Chair
Board Chair Mr. Neil Scott
Company Affiliation Attorney
Board Term Jan 2016 to Dec 2017
Board Chair Email
Board Members
Board Members
Ms. Marilyn C. Bezner Interior Designer
Dr. William Brian retired physician
Ms. Michelle Burke-Phillips Real Estate
Mr. Carl Clayton Real Estate Development
Ms. Elena S. Darden Retired
Mr. Floyd Dias Retired
Chief Bernadette DiPino Sarasota Police
Dr. L. Edgar Frush Retired Dental Surgeon
Dr. Kitty Galica Advanced Physical Therapy
Rabbi Jonathan Katz Community Volunteer
Mr. Frank H. Kovach Sarasota County School Board
Mr. Ronald W. Lewis Retired Real Estate Developer
Mr. Joseph Mallof Retired Businessman
Mr. Eddie Morton Morton's Gourmet Market
Ms. Alice W. Rau Retired Newspaper Publisher
Mr. Ronald L. Rayevich Raymar Associates, Inc.
Dr. Richard C. Rehmeyer Physician
Dr. Parlane Reid SMH
Ms. Aida Robbins Boar's Head Provisions Co. Inc.
Mr. Nicolas Roberts SunTrust
Ms. Wendy Rose Sarasota County Sheriff's Office
Ms. Betty Schoenbaum Philanthropist
Mr. Neil W. Scott Attorney
Mr. Dan Smith Accountant
Mr. John Strickland Attorney
Mr. Paul K. Sutton Retired Sarasota Police Department
Mr. Brad Wilson Stifel Nicolaus and Company
Dr. Robert E. Windom Retired Physician
Mr. Ernie Withers Mercedes-Benz of Sarasota
Col. US Army -Ret. Dale N. Woodling US Army - Retired
Constituency Includes Client Representation No
Board Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 29
Hispanic/Latino 0
Native American/American Indian 0
Other 0 1 Indian
Board Gender
Male 21
Female 9
Unspecified 0
Board Term Lengths 3
Board Term Limits 10
Board Orientation Yes
Number of Full Board Meetings Annually 10
Board Meeting Attendance % 64
Board Self-Evaluation Yes
Written Board Selection Criteria No
Board Conflict of Interest Policy Yes
% of Board Making Monetary Contributions 100
% of Board Making In-Kind Contributions
Standing Committees
Program / Program Planning
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Governance Comments by Organization
Please note, on a local basis we utilize an Advisory Board for local recommendation and supervision rather than a Board of Directors.  All Salvation Army's are structured this way. 
The Salvation Army is structured to raise funds on a local level for its programs and services.  No fundraising occurs on a statewide or national basis.  Each local unit is assessed 10% of its revenue to the supervising headquarters for their support services.  Please note these are fees for services - we receive a significant return on these fees.  We not only receive an economy of scale but the pricing and level of service could not be achieved by a single location.  These support and supervisory services provide continuity and stability to the organization as a whole and gives cohesion and direction to our local service programs .  Our supervising headquarters also provides certain necessary and adminstrative services.  This service fee provides both program and financial audits ensuring compliance in all areas, employee and legal services , as well as portfolio management.  The centralization of these services allows The Salvation Army to maintain one of the lowest rates of operating costs among nonprofits organizations. This enables a larger percentage of our local dollars to be applied to direct service delivery.
Fiscal Year Projections
Fiscal Year Begins 2015
Fiscal Year Ends 2016
Projected Revenue $10,351,150.00
Projected Expenses $10,062,000.00
Organization has Endowment No
Capital Campaign
In a Capital Campaign No
Campaign Purpose
Campaign Goal
Campaign Dates 0 to 0
Amount Raised To Date 0 as of 0
IRS Form 990s
Historical Financial Review
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$1,710,716$1,761,869$1,793,113
Individual Contributions$4,447,835$3,898,205$3,359,980
Investment Income, Net of Losses$19,608$9,809$7,982
Membership Dues$0$0$0
Special Events$81,368$38,593$51,257
Revenue In-Kind$3,250,472$2,789,470$2,414,028
Expense Allocation
Fiscal Year201520142013
Program Expense$8,871,570$7,906,217$7,478,730
Administration Expense$850,990$564,624$824,656
Fundraising Expense$348,523$291,237$275,892
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.971.000.92
Program Expense/Total Expenses88%90%87%
Fundraising Expense/Contributed Revenue5%5%5%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$1,018,497$1,157,384$1,279,643
Current Assets$781,428$911,465$971,574
Long-Term Liabilities$0$0$0
Current Liabilities$262,317$113,820$231,309
Total Net Assets$756,180$1,043,564$1,048,334
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountContributions, gifts, grants $4,447,835Contributions, gifts, grants $3,898,205Contributions, gifts, grants $3,359,980
Second Highest Funding Source & Dollar AmountIn-Kind Donations $3,250,472In-Kind Donations $2,789,470In-Kind Donations $2,414,028
Third Highest Funding Source & Dollar AmountGovernment Grants - Federal $1,230,716Government Grants - Federal $1,294,750Government Grants - Federal $1,323,113
CEO/Executive Director Compensation $0 - $50,000
Tax Credits No
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities2.988.014.20
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Financials Comments
Financial Comments by Organization
We continue to expand and adapt programs.  The increase in budgets is directly related to our efforts to move homeless to housing, increased emphasis on case management services/outcomes and to provide a two-generational approach to family services. 
Financial Comments by Foundation
IRS Form 990s are completed based on audits, as 990s are not required of Salvation Army. Financial figures in The Giving Partner profile compiled from 990s/audits.  Individual contributions include foundation/ corporate support, as provided in 990s.  Financial information for 2015 was taken solely from the audited financial statements as the Federal tax return was not available at time of review.  The valuation of in-kind donations is included in revenue in the financial statements.
Nonprofit The Salvation Army of Sarasota County
Address 1400 Tenth Street
Sarasota, FL 34230
Phone 941 364-8845 1112

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