Manatee Community Action Agency Inc.
6428 Parkland Drive
Sarasota FL 34243
Empowering people toward self-sufficiency through education, support services and community partnerships.
CEO/Executive Director Ms. Barbara J. Patten
Board Chair Mr. Jim Delgado
Board Chair Affiliation Kallins, Little and Delgado
General Info
Former Names
Manatee Opportunity Council, Inc.
Tax Exempt Status Public Supported Charity
Incorporation Year 1967
Awarded competitive grant from Community Foundation in the last 5 years? Yes
State Charitable Solicitations Permit Yes Sept 2017
State Registration Yes Dec 0
Financial Summary
IRS Letter of Determination
IRS Letter of DeterminationView
Impact Statement
  • Parents As Teachers program is an evidenced-based home visiting program designed to increase parental knowledge, increase school readiness, and provide early detection and intervention for possible developmental delays
  • Family Seys.lf-sufficiency program graduates are employed in careers paying wages that allow families to be independent of all welfare support
  • Homes weatherized through MCAA's weatherization program have utility costs reduced by 50% on average.
  • 100% of Healthy Family graduates are free of child abuse/neglect
Needs Statement
Shrinking federal and state dollars will impact the number of clients that can be served within MCAA programs.  Increased local community funding is the most pressing need for the agency.
Background Statement

Manatee Community Action Agency, Inc. (formerly known as Manatee Opportunity Council, Inc.) is a nonprofit organization incorporated since 1968. It serves primarily Manatee, DeSoto and Hardee counties, with limited services in Charlotte and Sarasota counties.  MCAA has multiple federal, state, and local grants and contracts totaling over $12 million to assist low-income families to become self-sufficient. There is 160 staff, including administrative staff, with an administrative cost of 9.6%.


The majority of MCAA programs are directed to provide quality services to children and their families. Early Head Start and Head Start provide quality child development programs for children from birth to five years old. An array of funding allows MCAA to provide many family support programs which includes energy assistance, housing counseling, housing weatherization, parent’s instruction, children’s developmental screenings, and parenting instruction. In 2009, MCAA provided services to over 12,000 families.


The Board of Directors of Manatee Community Action Agency, Inc. consists of fifteen (15) members selected from government, low-income families, and private businesses and organizations. The Board has fiduciary responsibility for MCAA. As such, the Board sets and oversees policies for the operation of the Agency. The Board also sets strategic direction based on identified needs of low-income families in the community and advocates for the needs of low-income families.


As a Community Action Agency, the Board of MCAA must consist of one-third elected officials currently holding office, at least one-third of individuals representing low-income community areas, and no more than one-third of private business or organizations located in the community.


The Board of Directors meets the last Thursday of each month except July and December. There are five standing committees: finance, human resources, executive, program, and board development that also meet regularly to review and make recommendations to the Board. In addition, the Board has training and development requirements that are scheduled throughout the year.

Areas Served
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
FL- Manatee
FL- DeSoto
FL- Hardee
FL- Charlotte
FL- Sarasota
Areas Served Comments
Manatee County Florida, Hardee County Florida, DeSoto County Florida, Sarasota County Florida, Charlotte County Florida
Service Categories
Primary Org Type Human Services
Secondary Org Type Youth Development
Tertiary Org Type Community Improvement, Capacity Building
Statement from the Board Chair/Board President


There are many non-profit agencies worthy of your time here in Manatee County. Why did you choose MCAA?

“MCAA is a Community Action Agency, and I was familiar with their work in other places where I have lived. Recently community action agencies have come under national political fire and undue scrutiny. Community action is the umbrella agency that pulls other community agencies together to better serve the low-income community. I thought I could be of service in helping MCAA take on a stronger role in this capacity as a lead agency.”


What are some of the challenges and responsibilities of being a Board Chair?

“Understanding and communicating to fellow Board members that the Board must manage objectively, not subjectively, is always a challenge. Being a good listener is crucial, and supporting the Executive Director is very important. Knowing that the Board is ultimately responsible for the financial health of the organization is a huge responsibility. We are a diverse Board and we have the ability in our roles to make positive change. It is my role as Chair to help the Board ‘think outside the box’. We are the policy makers of MCAA and it is my job as Board Chair to make that happen.”


What do you see as MCAA’s greatest strengths?

“Our great staff…line staff are blessed with great managers, and the managers are blessed with passionate and dedicated line staff. Many of our staff have worked for MCAA for years; that says something right there about MCAA.”


Where do you see MCAA being in 5-10 years?

“I see MCAA as a cutting edge community action agency. I see more partnerships like those we now have with the school district, joint ventures with local governments, and foundation grants giving us funds for new and innovative programs.


I envision line staff having a mechanism by which to move up the ladder into management.


In the end, I see MCAA as a business that ‘works smart’, continues to be true to its core values, and serves clients with respect and integrity…working toward the goal of moving our clients out of poverty.”

Statement from the CEO/Executive Director
Economic changes in recent years have brought extraordinary need to families in Manatee, DeSoto, Hardee, and Sarasota counties. MCAA now serves an additional population: middle class families who are now part of the "newly poor".
As a Community Action Agency, MCAA has the unique ability to create and taylor programs to meet changing community needs. 
Description A comprehensive childhood development program servicing children from birth to five. Our center based programs are designed to foster the development of children, including children with disabilities, in a safe, stimulating learning environment.

Head Start  

Head Start serves children three to five and is a partnership with parents ensuring positive growth and development both at school and at home.

The Head Start Program consists of the following program service areas:
  • Education
  • Health
  • Mental Health
  • Nutrition
  • Disabilities Services
  • Family Services
  • Parent Involvement
Head Start focuses on the needs of the entire family and partners with families to achieve self-sufficiency.

Early Head Start

Early Head Start serves children birth to to three years old, pregnant women and their families utilizing the same comprehensive approach as Head Start. Our program is committed to providing very young children with a language-rich, stimulating environment with the idea that the earliest intervention reaps the biggest rewards.
Budget $6,110,710
Category Education, General/Other Early Childhood Education
Program Linked to Organizational Strategy Yes
Population Served Infants to Preschool (under age 5) Poor,Economically Disadvantaged,Indigent Families
Short Term Success
100% of newly enrolled Head Start/Early Head Start children receive a health and developmental screening, including, vision, hearing and speech, within 45 days of enrollment.
70% of children receiving HS/EHS services will demonstrate growth  on the assessment used to measure  outocomes in the domains of emotional, cognitve, physcial and language development.
Long Term Success
100% of children completing Head Start will demonstrate progress toward individual school readiness goals
Program Success Monitoring
Children show progress toward their individual school readiness goals as evidenced by demonstrating growth on the assessment conducted three times during the school year.
Program Success Examples
During the 201-2011 school year the following aggregate progress was demonstrated on the Creative Curricululum Continuum (On-going Assessment).
Over-all Development:  90% of children demonstrated growth
Social Emotional Development:  95% of children demonstarted growth
Physical Development:  97% of children demonstrated growth
Cognitive Development:  88% of children demonstrated growth
Language Development:  83% of children demonstrated growth
Description The Family Self Sufficiency Program is designed to empower, support, and guide families towards economic independence. Through a continual relationship with Manatee Community Action Agency families will receive help in assessing their needs, setting reachable goals, mentoring, and possible economic support.

Families can be enrolled in Manatee Community Action Agency’s Family Self-Sufficiency Program for up to five years as they work towards becoming economically independent. During this time a major emphasis is placed on educational attainment while requiring part time employment. The Family Self Sufficiency Program is targeted to those individuals and families that are goal oriented, motivated, and persistent in their pursuit of a better economic existence.

Basic Requirements for entry into the Family Self Sufficiency Program includes: Meeting stated income guidelines, Educational committment, and Employment committment.
Budget $289,972
Category Human Services, General/Other Case Management
Program Linked to Organizational Strategy Yes
Population Served Poor,Economically Disadvantaged,Indigent
Short Term Success
90% of participant will pass all current courses as demonstrated by quarterly reporting of grades.
Long Term Success
For participants completing the FSS program, 90% will obtain employment with an income that allows for the elimination of all public assistance.
Program Success Monitoring
Upon completion of the program, participants report obtaining employment with an income that is sufficient to eliminate all dependence on public assistance.
Program Success Examples
The FSS program serves 7 to 10 participants at any one time.  During the 2010-2011 fiscal year, 4 participants completed their educational program and obtained employment with an income that allowed the families to eliminiate all dependence on public assistance.
The Teaching our Toddlers (TOTS) program is a voluntary parent education and training program designed to be delivered in the home and in group settings.  The recipient of service is the parent/caregiver of a toddler who is between the ages of 8-36 months.  The basic goal of the program is to teach parents how to teach their toddler using a standardized curriculum that builds school readiness skills.  The curriculum is in alignment with Florida's Early Learning and Development Standards which address the areas of physical development, approaches to learning, social/emotional development, language/literacy development and cognitive development.
A TOTS home visitor meets with the parent every other week to teach the curriculum activities through a role playing process.  In addition, the home visitor provides the materials necessary to support the curriculum such as books, crayons, markers, etc. Pre/post assessments are conducted routinely to determine TOTS effectiveness. 
Budget $0
Category Education, General/Other
Program Linked to Organizational Strategy Yes
Population Served Adults Infants to Preschool (under age 5) At-Risk Populations
Short Term Success
1.  95% of parents participating in the TOTS program will demonstrate an improved home environment which supports, stimulates and encourages early learning, six months after the base
line home inventory assessment.
2.  93% of toddlers will be developmentally on target and demonstrate age-appropriate school readiness skills at 12, 18, 24 and 30 months of age. 
Long Term Success
For toddlers completing the TOTS program, 85% will demonstrate the readiness skills needed for successful entry and performance in kindergarten.  MCAA is working on the establishment of a long-term tracking process with the public school system and families so that longitudinal data can be compiled on participating toddlers.  The data will be used to determine the long term educational success of at-risk toddlers receiving effective early education support from their parents.
Program Success Monitoring
The following assessments/tools are used to determine the short term outcomes of the parents and toddlers participating in TOTS.
1.  Ages and Stages Developmental Questionnaire - toddler is developmentally on-target based on age - referrals/follow-up provided if concerns exist
2.  Parent Knowledge Assessment of Child Development - a pre/post assessment of parent's knowledge of child development by age (8 to 12 months, 12 to 18 months, 18 to 24 months, and 24 to 36 months.)
3.  HOME Inventory Assessment - an assessment of the home environment and how the early education of a toddler is supported in six areas - Responsivity, Acceptance, Organization, Learning Materials, Involvement and Variety.
Each of the assessments are conducted at the beginning of each age defined module, and then after completion of the module. 
Program Success Examples The TOTS program is currently in the first year of development and implementation.  There is no specific data available to demonstrate success at this point.  Anecdotally, parents have expressed excitement about the information and activities they are receiving from the program.  They are often surprised at learning how important they are to the long term educational success of their toddlers.   They have also expressed gratitude at having a guide they can use to support their toddler's development.  Most of the homes do not have the resources necessary to support early learning such as books, crayons, music, and blocks.  Parents are grateful for the resources provided through the program.
Description Manatee Community Action Agency’s Weatherization Assistance Program delivers energy efficiency services to low income households. The program is funded by the U.S. Department of Energy with the goal of lowering monthly energy bills for years to come.

The measures we address are:
  • Air Infiltration
  • Attic Insulation
  • Solar Window Film
  • Compact Fluorescent Bulbs
  • Refrigerators
  • Heating and Cooling Systems
  • Water Heaters
Budget $1,222,654
Category Housing, General/Other Weatherization
Program Linked to Organizational Strategy Yes
Population Served Poor,Economically Disadvantaged,Indigent
Short Term Success
100% of weatherized homes will experience reduced air infiltation immediately.
Long Term Success
Weatherized homes will reduce their energy consumption by 20% - 50% annually.
Program Success Monitoring
MCAA tracks the kwh usage of a percentage of completed weatherized homes over a one year period to determine the amount of energy savings based on a more energy efficient home.
Program Success Examples
Household received a new insulated door, windows, window film, central air conditioning unit and sealing to prevent air infiltation through the Weatherization program, and experience a reduction of 1165 kwh per month from the same time period one year previous.

Home Instruction for Parents of Preschool Youngsters (HIPPY) is a parent involvement, school readiness program that helps parents prepare their three, four, and five year old children for success in school and beyond. HIPPY parents utilize a developmentally appropriate curriculum, with role play as the method used to teach their children the skills needed when entering kindergarten. Parents are trained on each specific daily curriculum activities by a home visitor. The HIPPY Curriculum, designed for children ages three, four, and five, contains 30 weekly activity packets, nine storybooks and a set of 20 manipulative shapes for each year. In addition to these basic materials, supplies such as scissors and crayons are provided for each participating family. The program uses trained coordinators and community-based home visitors who go into the home and role-play the activities with the parents and support each family throughout their participation in theprogram.


The daily activities are developmentally appropriate for children. The HIPPY curriculum is primarily cognitive-based, focusing on language development, problem solving, logical thinking and perceptual skills.The curriculum fosters social/emotional and physical (fine and gross motor skills) development. HIPPY introduces skills and concepts in a progressive manner, first using the physical body, then concrete objects and finally representation of objects in books, followed by many opportunities for practice and learning. HIPPY is not a curriculum of mastery, but rather a curriculum of exposure to skills, concepts, and experiences.

In 2011 98% of the children completing the program have the skills needed for entry into kindergarten as evidenced by a standardized pre-kindergarten skills assessment.

Budget $155,722
Category Education, General/Other Early Childhood Education
Program Linked to Organizational Strategy Yes
Population Served Infants to Preschool (under age 5) Families
Short Term Success
100% of parents participating in the HIPPY program report increased involvement in their child's education process.
Long Term Success
98% of children completing the HIPPY program are determine "ready for kindergarten" based on standard pre-school readiness assessment tools.
Program Success Monitoring
Standardized pre-school assessments.  Parent self-declaration and evidence of completion of HIPPY curriculum.
Program Success Examples
In 2011, 98% of the children completing the HIPPY program had mastered the kindergarten readiness skills recommended by the Department of Education.  One child was referred to the Early Intervention Program with the school system for evaluation, but continued in HIPPY as a means of providing continued daily educational activities and parent involvement.

Healthy Families Manatee (HFM) is a nationally accredited,community based, voluntary home visitation program that is proven to prevent child abuse and neglect and other poor childhood outcomes by promoting positive parent-child relationships and child health and development. Families are also linked to a medical provider and other family support services they need during their participation in HFF.

HFM is part of the Healthy Families Florida (HFF) statewide program that is based on a set of research-based critical program elements and standards of the Healthy Families America model. Healthy Families Manatee offers services prenatally or at the birth of a baby to families who are voluntarily assessed as needing Healthy Families services using a HFF validated assessment tool.

Services may last for up to five years depending on the needs of the family. Families who have an open child protection case at the time of assessment are not eligible for Healthy Families Manatee.

Budget $469,000
Category Human Services, General/Other Parenting Education
Program Linked to Organizational Strategy Yes
Population Served Families Infants to Preschool (under age 5)
Short Term Success
90% of children participating in the HFM program for six months or more will be up-to-date with immunizations.
Long Term Success
95% of children participating in HFM six months or longer will have no finding of "indicated" or "verified" abuse or neglect.
Program Success Monitoring
A child maltreatment report is generated by the state through the Department of Health and Human Services for the children in the HFM program on a quarterly basis.  From this report, the program is able to determine the findings of "indicated" or "verified" abuse or neglect for enrolled children.
Program Success Examples
In the most recent quarter, 98% of the children participating in the HFM program have no finding of "indicated" or "verified" abuse or neglect reports after participating in the program six months or more.  This is 3% greater than the expected outcome of 95%.
Program Comments by Organization
With shrinking federal and state dollars programs are in jeopardy of  having to dis-enroll clients.
CEO/Executive Director
CEO/Executive Director Ms. Barbara J. Patten
CEO Term Start Aug 2008
CEO/Executive Director Email

BARBARA J. PATTEN                          

·         Experienced, highly effective administrator for Community Action Agency

·         Skilled and experienced in management of federal, state, and local grants

·         Ability to nurture a tripartite Board

·         Experienced in facilitating strategic planning and implementing outcomes

·         Understanding of needs, and ability to work with at-risk populations


University of Hartford, Hartford, Connecticut                                                 

School Administration Certification


Central Connecticut State University, New Britain, Connecticut               

M.S. Guidance and Counseling

University of Massachusetts, Amherst, Massachusetts                                           

B.S. Education

Magna Cum Laude

Florida Association for Community Action (FACA) Past Board Member and Treasurer

State of Florida Office of Community Assistance Advisory Council Board Member
National Community Action Partnership Member
National Community Action Foundation Member
Manatee Educational Television (METV) Board Member
Florida Weatherization Network Member 


Former CEOs/Executive Directors
Senior Staff
Mr. Colin Boyle Information Technology Manager
Mr. Tim Dutton Director, Center for Financial Stability
Ms. Susan Gilbert Deputy Director, Head Start
Ms. Mary Hughes Human Resources/Payroll Manager
Ms Carol Hunt Director of Early Childhood Services
Ms. Kathy Petreka Head Start/Early Head Start Director
Mr. Ron Sanders Director of Weatherization and Facilities
Ms. Amy Y. Tittle Finance Director
ms. Albertha Williams Deputy Director, Head Start
Staff & Volunteer Statistics
Full Time Staff 189
Part Time Staff 13
Staff Retention Rate % 84
Professional Development Yes
Contractors 0
Volunteers 43
Management Reports to Board Yes
CEO/Executive Director Formal Evaluation Yes
Senior Management Formal Evaluation Yes
Non-Management Formal Evaluation Yes
Manatee County Sheriff's Office
Safe Children Coalition
Healthy Start
Early Steps
Hope Family Services
Manatee County Health Department
Manatee Glens
Family Partnership Center
Family Resources
Whole Child Manatee
Manatee Public Schools
Hardee Help Center
External Assessments and Accreditations
Risk Management Provisions
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Accident and Injury Coverage
Workers Compensation and Employers' Liability
Medical Health Insurance
Life Insurance
Boiler and Machinery
Crime Coverage
Day Care Center/Nursery School
Employee Benefits Liability
Employee Dishonesty
Employment Practices Liability
Improper Sexual Conduct/Sexual Abuse
Special Event Liability
Government Licenses
Organization Licensed by the Government Yes
Fundraising Plan No
Communication Plan No
Strategic Plan No
Strategic Plan Years 5
Strategic Plan Adopted Apr 2010
Management Succession Plan No
Continuity of Operations Plan No
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy No
Policies and Procedures Yes
Management Comments by Organization
To address shrinking federal and state dollars senior management has cross-trained to better manage administrative dollars.  MCAA administrative cost is 9.1%
Board Chair
Board Chair Mr. Jim Delgado
Company Affiliation Kallins, Little and Delgado
Board Term June 2014 to June 2017
Board Chair Email
Board Members
Board Members
Jose Aguirre Private Sector
Jason Albritton Client Sector
Lorie Ayers Public Sector-Hardee County Commissioners
Jim Delgado Private Sector
Tim Dutton SCCC
Laurie Galle Public Sector Representative
Sherod Halliburton Private Sector
Bernard Hird Low-Income Sector-Bradenton
Charlie Kennedy Public Sector-Manatee County School Board
Jean Moreland Low-Income Sector-Palmetto
Dolores Moreno DeSoto County community volunteer
Tim Polk Public Sector-City of Bradenton
Dr. Robin Thompson private
Peggy Waters Public Sector-Desoto County Commissioners
Constituency Includes Client Representation Yes
Board Ethnicity
African American/Black 5
Asian American/Pacific Islander 0
Caucasian 6
Hispanic/Latino 2
Native American/American Indian 1
Other 0 0
Board Gender
Male 8
Female 6
Unspecified 0
Board Term Lengths 3
Board Term Limits 3
Board Orientation Yes
Number of Full Board Meetings Annually 10
Board Meeting Attendance % 74
Board Self-Evaluation No
Written Board Selection Criteria Yes
Board Conflict of Interest Policy Yes
% of Board Making Monetary Contributions 29
% of Board Making In-Kind Contributions 100
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Human Resources / Personnel
Program / Program Planning
Governance Comments by Organization
2016 Community Action's tri-partite board structure presents an unique opportunity for the private sector,  local government, and the low-income community to have equal voices in setting policy and program development. 
Not being a traditional non-profit board does however create a challenge in its ability to fundraise.
Fiscal Year Projections
Fiscal Year Start Month Jan
Fiscal Year Start Day 01
Fiscal Year Begins 2017
Fiscal Year End Month Dec
Fiscal Year End Day 31
Fiscal Year Ends 2017
Projected Revenue $11,398,776.00
Projected Expenses $11,383,776.00
Organization has Endowment No
Endowment Spending Policy N/A
Capital Campaign
Currently In a Capital Campaign No
Campaign Purpose
Campaign Goal
Campaign Dates 0 to 0
Amount Raised To Date 0 as of 0
IRS Form 990s
2013 9902013
Form 9902011
Form 9902010
Form 9902009
Form 9902008
Historical Financial Review
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$9,295,584$8,933,461$8,749,455
Individual Contributions$9,693$29,705$19,575
Investment Income, Net of Losses$1,038$804$625
Membership Dues$0$0$0
Special Events$0$0$0
Revenue In-Kind$677,775$755,924$792,459
Expense Allocation
Fiscal Year201520142013
Program Expense$9,251,146$8,881,871$8,635,093
Administration Expense$882,006$940,107$791,457
Fundraising Expense$0$0$0
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.981.011.01
Program Expense/Total Expenses91%90%92%
Fundraising Expense/Contributed Revenue0%0%0%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$2,694,207$2,860,994$2,893,199
Current Assets$1,782,829$1,910,378$1,916,942
Long-Term Liabilities$0$0$0
Current Liabilities$678,991$640,657$736,904
Total Net Assets$2,015,216$2,220,337$2,156,295
Top Funding Sources
Fiscal Year201520142013
Top Funding Source & Dollar AmountGovernment Grants - Federal $8,104,133Government Grants - Federal $8,215,466Government Grants - Unspecified $8,749,455
Second Highest Funding Source & Dollar AmountGovernment Grants - Local $771,384VPK Headstart $620,196VPK Headstart $674,751
Third Highest Funding Source & Dollar AmountVPK Headstart $590,051Government Grants - State $363,832Federated Campaigns $22,210
CEO/Executive Director Compensation $100,001 - $125,000
Tax Credits No
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities2.632.982.60
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Financials Comments
Financial Comments by Organization
Community Action depends to a great extent on federal funds.  Turbulent economic times means fewer dollars to serve more people.  It is especially important at this point to have a strong local donor base.
MCAA's administrative cost rate is 9.1%.
Financial Comments by Foundation Foundations and corporations are included with individual contributions as they are not separated in the 990 or audit.  Financial figures taken from 990.  990 and audit are reconciled.
Nonprofit Manatee Community Action Agency Inc.
Address 6428 Parkland Drive
Sarasota, FL 34243
Phone 941 827-2887

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