Volunteer Community Connections Inc.
1750 17TH St Ste J1
Sarasota FL 34234
To connect volunteers with opportunities to serve for the betterment of our community.
CEO/Executive Director Ms. Cindy Underwood
Board Chair Mr. Lee Stanko
Board Chair Company Affiliation retired
History and Background
Tax Exempt Status Public Supported Charity
Awarded a competitive grant from Community Foundation in the last 5 years?
Incorporation Year 2011
Financial Summary
Projected Revenue $123,170.00
Projected Expenses $123,170.00
Additional Documents
IRS Letter of Determination
Letter of Determination
State Info
State Charitable Solicitations Permit Yes Nov 2014
State Registration 0

Volunteer Community Connections closes the gap between individuals wishing to volunteer their time and talents and non-profit organizations dedicated to improving the quality of life for the citizens of this community.

Our programs provide a single point of contact to mobilize Sarasota community members, local businesses and non-profits in both good times and in times of disaster.

In 2013 VCC:

Served 197 Sarasota County nonprofits through our volunteer recruitment and referral, training and consulting services.

Interviewed and referred 364 volunteers into direct service. 

Monitored 9,864 volunteers varying in age from 18 to 98.

Verified 154,644 hours from 1,271 volunteers. That's an economic impact of $3.3 million.

Produced Make a Difference Day, a National Day of Service, that directly impacted on Sarasota County, where 119 volunteers supported 10 community projects by contributing hundreds of hours to paint houses, plant children's gardens, make dolls for children to hug, create natural fences and beautifying neighborhoods.

Provided emergency preparedness education services to the public sector in conjunction with Community Alliance of Sarasota and COAD. These actions assure that in time of hurricane or other major disaster the most vulnerable populations in Sarasota County are served, thus reducing the negative economic and personnel impact on the entire County. 

Volunteer Community Connections is a fourth generation Volunteer Center serving Sarasota County. Incubated by the Glasser Schoenbaum Human Service Center. VCC is partners with local nonprofit, civic, faith based and social groups to provide a volunteer base that strengthens our community.

1.      Diversify products & services

2.      Increase the number of agencies using Volunteer Community Connections, Inc.  services

3.      Increase the number of volunteers serving the community

4.      Expand organizational capacity

5.      Diversify funding sources

Statement from the CEO/Executive Director

VCC is a community based organization that brings people and community needs together as one. People who live in Sarasota subscribe to a "pitch in to get it done" philosophy of community building. Volunteers are a vital part our success and we have been fortunate to continue to build our community partnerships with local nonprofit, civic and faith based groups.

Statement from the Board Chair/Board President

The Volunteer Community Connections provides a vital link to longevity.  Volunteers who are engaged in the community live longer and happier.  Sarasota is a very vibrant community where without volunteers we would not be as strong.  With over 1800 non-profit agencies in our county the need for volunteer leadership and support is vital to our community. 

Areas Served
Areas Served
FL- Sarasota
Service Categories
Primary Org Type Community Improvement, Capacity Building
Secondary Org Type Public Safety, Disaster Preparedness and Relief
Tertiary Org Type Public & Societal Benefit

When disaster – natural or man-made – strikes a community, specific emergency management and nonprofit organizations automatically respond according to a pre-established plan. Each of these designated organizations has a specific role to play in ensuring an effective response to and recovery from the disaster’s devastation.
Volunteer Community Connections works with local, state and national networks to deliver a system that incorporates spontaneous or unaffiliated volunteers in the recovery process. 

Volunteer Community Connections is sponsored by Sarasota County Government to address the community volunteer needs in event of a disaster. We are responsible for the organization of the Volunteer Reception Centers that help to recruit, train, and deploy volunteers should this occur. 

Budget $75,000
Category Public Safety, Disaster Services, General/Other Disaster Services
Program linked to organizational strategy? Yes
Population Served Adults Aging, Elderly, Senior Citizens
Short Term Success Create a process to facilitate disaster volunteer management with 50% of disaster volunteers reporting an increase knowledge of preparedness in a disaster.
Long Term Success Increased participation by disaster volunteers resulting in 75% of the volunteers remaining engaged by reporting volunteer hours for one year.
How Program is Monitored The Emergency Preparedness and VRC program is monitored through survey and data collection. Volunteer Community Connection reports directly to Sarasota County on these programs. 
Examples of Program Success Volunteer Community Connections is the only organization in Sarasota County  working with unaffiliated volunteers with regards to disaster. Current disaster database consists of 3,042 individuals, 600 faith based organizations and a connections with each organization involved in the COAD.
Volunteer Community Connections provides training and support to nonprofit organizations through:
DOVIA (Directors of Volunteers in Agencies) provides a forum for exchange of information on relevant issues facing professional volunteer managers. Through collaborative efforts DOVIA is committed to promoting services and emphasizing professional growth and development of the volunteer professional. 

The Volunteer Management Training Series trains volunteer managers in effective methods for recruitment, placement, training, and retaining volunteers. The program consists of two days with six sessions utilizing an interactive seminar format and the best practices.
Budget $5,200
Category Community Development, General/Other Organizational Development & Training
Program linked to organizational strategy? Yes
Population Served Adults
Short Term Success
Increase Volunteer Management Training to 10 participates each year.
Increase attendance of DOVIA representation to 20 Volunteer Managers quarterly. 
Long Term Success
Volunteer Managers who participate in our trainings report a 10% decrease in turnover.
How Program is Monitored Program success is monitored by survey and interviews with volunteer managers on a quarterly basis.
Examples of Program Success
As we reach out to more organizations and Volunteer Managers, we see increased interest in our training.
Our Volunteer Management Training attracted six managers to the first training. DOVIA attracted 18 managers at the first meeting. Our second meeting scheduled in May has already surpassed its expected goal of 20 managers.
Volunteer Community Connections Community Engagement provides information about community needs through displays and  virtual means. We work collaboratively with community partners to design a wide range of opportunities to reach out to Sarasota community members. Venues include Sarasota County Libraries, the Robert L. Taylor Complex, Sailor Circus and various community expos. We produce The Greatest Volunteer Fair on Earth. Our virtual platform includes ConnectingVolunteers.org, facebook and constant contact.
Budget $7,000
Category Community Development, General/Other Neighborhood Revitalization
Program linked to organizational strategy? Yes
Population Served Adults Aging, Elderly, Senior Citizens Adolescents Only (13-19 years)
Short Term Success Create baseline for existing program. 
Long Term Success
Develop and implement community outreach efforts to increase Volunteer Community Connections visibility thus increasing support to our partners.
How Program is Monitored Success of the Community Engagement program will be monitored through survey and data collection.
Examples of Program Success
Our Community Engagement programs provide opportunities for community members to get involved within their immediate neighborhoods.
Description We assist students in connecting to volunteer opportunities that are appropriate and qualify for community service in order to obtain an elective credit towards graduation as well as qualify for the Florida Bright Futures and various scholarship programs.
Budget $23,000
Category Youth Development, General/Other Youth Citizenship
Program linked to organizational strategy? Yes
Population Served Adolescents Only (13-19 years)
Short Term Success
100 students will register through Teen Center within the first year.
Long Term Success
Long term success of this program will produce a 10% increase in students connecting to service in one year.  
How Program is Monitored Monitored quarterly through data and reconciliation process.
Examples of Program Success
In 2012 VCC met with 1,854 students, processing 87,994 hours on their behalf.
As we transition into a self reporting process success will be determined by students reporting. 
Description Through the use of HandsOn Connect software system, Volunteer Community Connections matches the experience and talents of volunteers with the needs of nonprofit organizations. 
Budget $6,000
Category Philanthropy, Voluntarism & Grantmaking, General/Other Volunteer Training & Placement
Program linked to organizational strategy? Yes
Population Served Adults Aging, Elderly, Senior Citizens Adolescents Only (13-19 years)
Short Term Success Creating a baseline of volunteer placement and hours.
Long Term Success Increasing awareness of the importance and value of volunteerism.
How Program is Monitored The Recruitment and Referral program is monitored by survey and data collection on a quarterly basis. It is reported to HandsOn Network, our national affiliate.
Examples of Program Success Data collected over the past year shows that Volunteer Community Connections has placed 1,873 adult volunteers. 2,591 volunteers reporting  reporting 257,449 hours in 65 nonprofit organizations. That's in economic impact of  $5.5 million.
Description Collaborate with existing organizations to produce or co-produce service events in Sarasota.
Budget $4,500
Category Civil Rights, Social Action & Advocacy, General/Other Civil Rights, Social Action & Advocacy, General/Other
Program linked to organizational strategy? Yes
Population Served Adults Aging, Elderly, Senior Citizens Adolescents Only (13-19 years)
Short Term Success Increase collaborations and service projects. 
Long Term Success Increased community involvement.
How Program is Monitored Survey
Examples of Program Success
Make a Difference Day and Brush Up Sarasota provided 400 hours of service from 116 volunteers who painted houses, planted gardens, visited the elderly and collected food.
Description Volunteer Community Connections provides technical, administrative, direct services, consulting services, community outreach and resource support to the Health Department for volunteer recruitment and retention services for the Medical Reserve Corp.
Budget $12,000
Category Public Safety, Disaster Services, General/Other Disaster Services
Program linked to organizational strategy? Yes
Population Served Adults At-Risk Populations Elderly and/or Disabled
Short Term Success MCR volunteers will increase by 25%.
Long Term Success 70% of all MRC volunteers will complete 10 hours of training within 3 months of application.
How Program is Monitored VCC reports directly to the MRC program coordinator on a monthly basis. During this meeting project/task lists will be determined for the next month. The MRC steering committee will evaluate VCC's progress on a monthly basis.
Examples of Program Success Less than 10% of current MRC volunteers follow through with the credentialing process. By involving Volunteer Community Connection this ration will increase providing trained volunteers for multiple at risk shelters.
Program Comments by Organization Sustainability is central to our business strategy and one of the keys to our future growth. 
CEO/Executive Director
Executive Director Ms. Cindy Underwood
CEO Term Start July 2014
Email cindy@vccflorida.org

Interim Director

Full Time Staff 1
Part Time Staff 1
Volunteers 8137
Contractors 0
Staff Retention Rate % 100
Professional Development Yes
Management Reports to Board Yes
Organization Plans
Fundraising Plan Under Development
Communication Plan No
Strategic Plan Yes
Strategic Plan Years 5
Strategic Plan Adopted Nov 2013
Management Succession Plan No
Policies and Procedures Yes
Continuity of Operations Plan No
Formal Evaluations
CEO Formal Evaluation Yes
Senior Management Formal Evaluation N/A
NonManagement Formal Evaluation Yes
Volunteer Community Connections is heavily entrenched in collaborations within Sarasota County. We provide connections between community members, faith-based groups, civic organizations, Sarasota government, and local nonprofit organizations. 
We also:  
  • Monitor 8,137 volunteers.
  • Provide training and coaching to non-for-profit organizations.
  • Recruitment, train and deployment volunteers in conjunction with Sarasota County Emergency Management.
  • Co-chair the Volunteer and Donations COAD strike team.
  • Conduct three emergency preparedness meetings in conjunction with  the COAD, Sarasota County and the Red Cross.
  • Represent the community at Community Alliance meetings and within the Community Planning and Resources committee.
  • Provide opportunities for the community to connect through outreach events like The Greatest Volunteer Fair on Earth and Make A Difference Day. 
Affiliate/Chapter of National Organization2013
Government Licenses
Is your organization licensed by the Government? No
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy No
Board Chair
Board Chair Mr. Lee Stanko
Company Affiliation retired
Board Term Jan 2015 to June 2015
Email lee@vccflorida.org
Board Members
Board Members
Mr. Michael Ayres USF
Marlene Hauck Sunshine From Darkness
Mr. Robert Jack Retired
Marty Katz Senior Friendship Center
Susan Neaves Senior Friendship Center
Susan Schuchat Cavanaugh & Co.
Mr. Lee Stanko USF
Mr. Dennis Stover USF
Mrs Cindy Underwood Americore
Student serving on the board through Community Youth Development? Yes
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 8
Hispanic/Latino 1
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 4
Female 5
Unspecified 0
Board Term Lengths 2
Board Term Limits 2
Board Orientation Yes
Board Meeting Attendance % 74
Number of Full Board Meetings Annually 10
Board Self-Evaluation No
Written Board Selection Criteria Yes
Written Conflict of Interest Policy Yes
Percentage of Board Making Monetary Contributions 100
Percentage of Board Making In-Kind Contributions 100
Constituency Includes Client Representation Yes
Standing Committees
Communications / Promotion / Publicity / Public Relations
Community Outreach / Community Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Governance Comments by Organization

VCC is growing its board as well as evaluating its needs.

Currently the total membership of the Board, including ex-officio members shall not be greater than 25 members, nor be less than five, the exact number to be determined from time to time by the Board of Directors.
Having a minimum of two members of The Glasser/Schoenbaum Human Services Center, Inc board has been very helpful through our incubation. 
Financial Info
Fiscal Year 2014
Projected Revenue $123,170.00
Projected Expenses $123,170.00
Spending Policy N/A
IRS Form 990s
Audit/Financial Documents
Historical Financials
Expense Allocation
Fiscal Year201320122011
Program Expense$75,738$57,268--
Administration Expense$20,787$9,339--
Fundraising Expense$3,072$127--
Payments to Affiliates$0$0--
Total Revenue/Total Expenses0.841.78--
Program Expense/Total Expenses76%86%--
Fundraising Expense/Contributed Revenue4%0%--
Assets and Liabilities
Fiscal Year201320122011
Total Assets$58,098$72,788--
Current Assets$53,747$55,159--
Long-Term Liabilities$0$0--
Current Liabilities$23,454$21,000--
Total Net Assets$34,644$51,788--
Top Funding Sources
Fiscal Year201320122011
Top Funding Source & Dollar AmountGovernment Grants - Local $69,904Government Grants - Local $72,690--
Second Highest Funding Source & Dollar AmountContributions, gifts, grants $9,181Foundations, corporations $25,000--
Third Highest Funding Source & Dollar AmountProgram Service Fees $2,569Contributions, gifts, grants $12,491--
CEO Compensation
Co-CEO Compensation
Tax Credits No
Short Term Solvency
Fiscal Year201320122011
Current Ratio: Current Assets/Current Liabilities2.292.63--
Long Term Solvency
Fiscal Year201320122011
Long-Term Liabilities/Total Assets0%0%--
Capital Campaign
Currently in a Capital Campaign? No
Financials Comments
Financial Comments by Foundation
This organization was incorporated in 2011, accordingly, the Federal 990-EZ is for the short year 10/1/2011 - 6/30/2012.  Financial information was taken from both the 990-EZ and the audited financial statements, which reconcile.
Nonprofit Volunteer Community Connections Inc.
Address 1750 17TH St Ste J1
Sarasota, FL 34234
Primary Phone 941 953-5965 n/a
CEO/Executive Director Ms. Cindy Underwood
Board Chair Mr. Lee Stanko
Board Chair Company Affiliation retired
Year of Incorporation 2011