Volunteer Community Connections Inc.
1750 17TH St Ste J1
Sarasota FL 34234
To connect volunteers with opportunities to serve for the betterment of our community.
CEO/Executive Director Ms. Cindy Underwood
Board Chair Mr. Lee Stanko
Board Chair Affiliation retired
General Info
Organization DBA
Supported Organization
Former Names
Tax Exempt Status Public Supported Charity
Incorporation Year 2011
Awarded competitive grant from Community Foundation in the last 5 years?
State Charitable Solicitations Permit Yes Nov 2015
State Registration Yes Nov 2015
IRS Letter of Determination
Financial Summary
Projected Revenue $114,052.00
Projected Expenses $77,917.00
Other Documents
Impact Statement

Volunteer Community Connections closes the gap between individuals wishing to volunteer their time and talents and non-profit organizations dedicated to improving the quality of life for the citizens of this community.

Our programs provide a single point of contact to mobilize Sarasota community members, local businesses and non-profits in both good times and in times of disaster.

VCC served more than 150 nonprofits in the Manatee, Sarasota, Charlotte, and Desoto counties through our volunteer recruitment and referral, training and consulting services.  

VCC creates meaningful connections by engaging volunteers to support local campaigns like Make a Difference Day, a National Day of Service, that directly impacted on Sarasota County, where volunteers support multiple community projects.  This contribution of hundreds of hours of volunteer support to paint houses, plant children's gardens, make dolls for children to hug, create natural fences and help beautify neighborhoods is a benchmark that VCC is proud of supporting.

VCC provides emergency preparedness education services to the public sector in conjunction with Community Alliance of Sarasota and COAD. These actions assure that in time of hurricane or other major disaster the most vulnerable populations in Sarasota County are served, thus reducing the negative economic and personnel impact on the entire County. 

Needs Statement

1. Increase VCC local impact by increasing the number of volunteers by 10% who use Volunteer Community Connections as a resource for finding meaningful volunteer opportunities.

2. Increase the number of agencies using Volunteer Community Connections database by 20 to advertise volunteer opportunities by engaging in meaningful dialogue between local non-profit organizations about the benefits of VCC as a clearinghouse for volunteer referrals.

3. Expand organizational capacity by researching & soliciting financial and in-kind support to allow VCC to increase the quality and number of services it provides to non-profit organizations and to the volunteers who use VCC as the gateway for a meaningful volunteer experience.

4. Develop and implement an ongoing annual fund campaign to solicit operational funding for Volunteer Community Connections.  These funds would ease the burden of VCC to use targeted and reserve funds for general operational support for daily operations.  $5,000 - $20,000 per year

Background Statement
Volunteer Community Connections is a fourth generation volunteer  coordination agency serving Sarasota County. Incubated by the Glasser Schoenbaum Human Service Center, VCC is partners with local nonprofit, civic, faith based and social groups to provide a volunteer base that strengthens our community.
Areas Served
Areas Served
FL- Sarasota
Service Categories
Primary Org Type Community Improvement, Capacity Building
Secondary Org Type Public Safety, Disaster Preparedness and Relief
Tertiary Org Type Public & Societal Benefit
volunteer; volunteer matching, volunteer managment training, community, sarasota volunteer; disaster relief, disaster preparedness, Volunteer Reception Center, VRC, spontaneous volunteers
Statement from the Board Chair/Board President

Volunteer Community Connections creates opportunities for meaningful engagement in our local communities.  VCC inspires, mobilizes and equips individuals with the tools to help themselves by helping others.  With more than 1800 non-profit agencies in our region, the impact that volunteerism can have on the local economy cannot be understated.

Statement from the CEO/Executive Director

VCC is a community based organization that brings people and community needs together to achieve a common goal. Local residents subscribe to a "pitch in to get it done" philosophy of community building. Volunteers are a vital part our success and we have been fortunate to continue to build our community partnerships with local nonprofit, civic and faith based groups.


When disaster – natural or man-made – strikes a community, specific emergency management and nonprofit organizations automatically respond according to a pre-established plan. Each of these designated organizations has a specific role to play in ensuring an effective response to and recovery from the disaster’s devastation.
Volunteer Community Connections works with local, state and national networks to deliver a system that incorporates spontaneous or unaffiliated volunteers in the recovery process. 

Volunteer Community Connections is sponsored by Sarasota County Government to address the community volunteer needs in event of a disaster. We are responsible for the organization of the Volunteer Reception Centers that help to recruit, train, and deploy volunteers should this occur. 

Budget $75,000
Category Public Safety, Disaster Services, General/Other Disaster Services
Program Linked to Organizational Strategy Yes
Population Served Adults Aging, Elderly, Senior Citizens
Short Term Success Create a process to facilitate disaster volunteer management with 50% of disaster volunteers reporting an increase knowledge of preparedness in a disaster.
Long Term Success Increased participation by disaster volunteers resulting in 75% of the volunteers remaining engaged by reporting volunteer hours for one year.
Program Success Monitoring The Emergency Preparedness and VRC program is monitored through survey and data collection. Volunteer Community Connection reports directly to Sarasota County on these programs. 
Program Success Examples Volunteer Community Connections is the only organization in Sarasota County  working with unaffiliated volunteers with regards to disaster. Current disaster database consists of 3,042 individuals, 600 faith based organizations and a connections with each organization involved in the COAD.
Volunteer Community Connections provides training and support to nonprofit organizations through:
DOVIA (Directors of Volunteers in Agencies) provides a forum for exchange of information on relevant issues facing professional volunteer managers. Through collaborative efforts DOVIA is committed to promoting services and emphasizing professional growth and development of the volunteer professional. 

The Volunteer Management Training Series trains volunteer managers in effective methods for recruitment, placement, training, and retaining volunteers. The program consists of two days with six sessions utilizing an interactive seminar format and the best practices.
Budget $5,200
Category Community Development, General/Other Organizational Development & Training
Program Linked to Organizational Strategy Yes
Population Served Adults
Short Term Success
Increase Volunteer Management Training to 10 participates each year.
Increase attendance of DOVIA representation to 20 Volunteer Managers quarterly. 
Long Term Success
Volunteer Managers who participate in our trainings report a 10% decrease in turnover.
Program Success Monitoring Program success is monitored by survey and interviews with volunteer managers on a quarterly basis.
Program Success Examples
As we reach out to more organizations and Volunteer Managers, we see increased interest in our training.
Our Volunteer Management Training attracted six managers to the first training. DOVIA attracted 18 managers at the first meeting. Our second meeting scheduled in May has already surpassed its expected goal of 20 managers.
Volunteer Community Connections Community Engagement provides information about community needs through displays and  virtual means. We work collaboratively with community partners to design a wide range of opportunities to reach out to Sarasota community members. Venues include Sarasota County Libraries, the Robert L. Taylor Complex, Sailor Circus and various community expos. We produce The Greatest Volunteer Fair on Earth. Our virtual platform includes ConnectingVolunteers.org, facebook and constant contact.
Budget $7,000
Category Community Development, General/Other Neighborhood Revitalization
Program Linked to Organizational Strategy Yes
Population Served Adults Aging, Elderly, Senior Citizens Adolescents Only (13-19 years)
Short Term Success Create baseline for existing program. 
Long Term Success
Develop and implement community outreach efforts to increase Volunteer Community Connections visibility thus increasing support to our partners.
Program Success Monitoring Success of the Community Engagement program will be monitored through survey and data collection.
Program Success Examples
Our Community Engagement programs provide opportunities for community members to get involved within their immediate neighborhoods.
Description We assist students in connecting to volunteer opportunities that are appropriate and qualify for community service in order to obtain an elective credit towards graduation as well as qualify for the Florida Bright Futures and various scholarship programs.
Budget $23,000
Category Youth Development, General/Other Youth Citizenship
Program Linked to Organizational Strategy Yes
Population Served Adolescents Only (13-19 years)
Short Term Success
100 students will register through Teen Center within the first year.
Long Term Success
Long term success of this program will produce a 10% increase in students connecting to service in one year.  
Program Success Monitoring Monitored quarterly through data and reconciliation process.
Program Success Examples
In 2012 VCC met with 1,854 students, processing 87,994 hours on their behalf.
As we transition into a self reporting process success will be determined by students reporting. 
Description Through the use of HandsOn Connect software system, Volunteer Community Connections matches the experience and talents of volunteers with the needs of nonprofit organizations. 
Budget $6,000
Category Philanthropy, Voluntarism & Grantmaking, General/Other Volunteer Training & Placement
Program Linked to Organizational Strategy Yes
Population Served Adults Aging, Elderly, Senior Citizens Adolescents Only (13-19 years)
Short Term Success Creating a baseline of volunteer placement and hours.
Long Term Success Increasing awareness of the importance and value of volunteerism.
Program Success Monitoring The Recruitment and Referral program is monitored by survey and data collection on a quarterly basis. It is reported to HandsOn Network, our national affiliate.
Program Success Examples Data collected over the past year shows that Volunteer Community Connections has placed 1,873 adult volunteers. 2,591 volunteers reporting  reporting 257,449 hours in 65 nonprofit organizations. That's in economic impact of  $5.5 million.
Description Collaborate with existing organizations to produce or co-produce service events in Sarasota.
Budget $4,500
Category Civil Rights, Social Action & Advocacy, General/Other Civil Rights, Social Action & Advocacy, General/Other
Program Linked to Organizational Strategy Yes
Population Served Adults Aging, Elderly, Senior Citizens Adolescents Only (13-19 years)
Short Term Success Increase collaborations and service projects. 
Long Term Success Increased community involvement.
Program Success Monitoring Survey
Program Success Examples
Make a Difference Day and Brush Up Sarasota provided 400 hours of service from 116 volunteers who painted houses, planted gardens, visited the elderly and collected food.
Description Volunteer Community Connections provides technical, administrative, direct services, consulting services, community outreach and resource support to the Health Department for volunteer recruitment and retention services for the Medical Reserve Corp.
Budget $12,000
Category Public Safety, Disaster Services, General/Other Disaster Services
Program Linked to Organizational Strategy Yes
Population Served Adults At-Risk Populations Elderly and/or Disabled
Short Term Success MCR volunteers will increase by 25%.
Long Term Success 70% of all MRC volunteers will complete 10 hours of training within 3 months of application.
Program Success Monitoring VCC reports directly to the MRC program coordinator on a monthly basis. During this meeting project/task lists will be determined for the next month. The MRC steering committee will evaluate VCC's progress on a monthly basis.
Program Success Examples Less than 10% of current MRC volunteers follow through with the credentialing process. By involving Volunteer Community Connection this ration will increase providing trained volunteers for multiple at risk shelters.
Program Comments by Organization Businesses of all sizes gain from being engaged in the community.  From increased employee loyalty and retention to positive customer relationships, employee volunteer programs benefit the bottom line. We encourage area non-profit service organizations to join today and connect with the Sarasota area's vibrant volunteer community.  Membership will help enhance an organization's  reputation as a good corporate citizen and will help it gain personal insight into issues affecting the community it serves.
Program Comments by Foundation
CEO/Executive Director
CEO/Executive Director Ms. Cindy Underwood
CEO Term Start July 2014
CEO/Executive Director Email cindy@vccflorida.org

Former CEOs/Executive Directors
Mindy Rohan Jan 2012 - June 2014
Senior Staff
Staff & Volunteer Statistics
Full Time Staff 1
Part Time Staff 0
Staff Retention Rate % 100
Professional Development Yes
Contractors 0
Volunteers 6653
Management Reports to Board Yes
CEO/Executive Director Formal Evaluation Yes
Senior Management Formal Evaluation N/A
Non-Management Formal Evaluation Yes
We provide connections between community members, faith-based groups, civic organizations, Sarasota government, and local nonprofit organizations. 
We also:  
  • Monitor 6,653 volunteers.
  • Provide training and coaching to non-for-profit organizations.
  • Recruit, train and deploy volunteers in conjunction with Sarasota County Emergency Management.
  • Co-chair the Volunteer and Donations COAD strike team.
  • Conduct three emergency preparedness meetings in conjunction with  the COAD, Sarasota County and the Red Cross.
  • Represent the community at Community Alliance meetings and within the Community Planning and Resources committee.
  • Provide opportunities for the community to connect through outreach events like The Greatest Volunteer Fair on Earth and Make A Difference Day. 
Affiliate/Chapter of National Organization2015
External Assessments and Accreditations
Awards & Recognition
Risk Management Provisions
Government Licenses
Organization Licensed by the Government No
Fundraising Plan Yes
Communication Plan No
Strategic Plan Yes
Strategic Plan Years 5
Strategic Plan Adopted Nov 2013
Management Succession Plan No
Policies and Procedures Yes
Continuity of Operations Plan No
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy No
Management Comments by Organization
Management Comments by Foundation
Board Chair
Board Chair Mr. Lee Stanko
Company Affiliation retired
Board Term Jan 2015 to June 2015
Board Chair Email lee@vccflorida.org
Board Members
Board Members
Mr. Michael Ayres USF Sarasota - Manatee
Ms. Marlene Hauck Sunshine From Darkness
Mr. Robert Jack Retired
Mrs. Marty Katz Senior Friendship Center
Mrs. Susan Neaves Senior Friendship Center
Mr. Brandon Powers Shinn & Company CPA Consultants
Mrs. Susan Schuchat Self-Employed
Mr. Lee Stanko Retired
Mr. Dennis Stover USF Sarasota-Manatee
Student serving on the board through Community Youth Development? No
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 5
Female 4
Unspecified 0
Board Term Lengths 2
Board Term Limits 2
Board Orientation Yes
Number of Full Board Meetings Annually 9
Board Meeting Attendance % 71
Board Self-Evaluation No
Written Board Selection Criteria Yes
Written Conflict of Interest Policy Yes
% of Board Making Monetary Contributions 100
% of Board Making In-Kind Contributions 100
Constituency Includes Client Representation Yes
Standing Committees
Community Outreach / Community Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Governance Comments by Organization
Currently the total membership of the Board, including ex-officio members shall not be greater than 25 members, nor be less than five, the exact number to be determined from time to time by the Board of Directors.
Board diversity strengthens the social contract between an entity and its stakeholders. A diverse board builds a reputation as a responsible community citizen that understands its community and deserves its trust.
Volunteer Community Connections is committed to further strengthening its reputation in the  community by working to increase board diversity.
Governance Comments by Foundation
Fiscal Year Projections
Fiscal Year Begins 2014
Fiscal Year Ends 2015
Projected Revenue $114,052.00
Projected Expenses $77,917.00
Endowment Value
Endowment Spending Policy N/A
Endowment Spending Policy %
Capital Campaign
In a Capital Campaign No
Campaign Purpose
Campaign Goal
Campaign Dates 0 to 0
Amount Raised To Date 0 as of 0
Capital Campaign Anticipated in Next 5 Years?
IRS Form 990s
Audit/Financial Documents
Historical Financial Review
Expense Allocation
Fiscal Year201320122011
Program Expense$75,738$57,268--
Administration Expense$20,787$9,339--
Fundraising Expense$3,072$127--
Payments to Affiliates$0$0--
Total Revenue/Total Expenses0.841.78--
Program Expense/Total Expenses76%86%--
Fundraising Expense/Contributed Revenue4%0%--
Assets and Liabilities
Fiscal Year201320122011
Total Assets$58,098$72,788--
Current Assets$53,747$55,159--
Long-Term Liabilities$0$0--
Current Liabilities$23,454$21,000--
Total Net Assets$34,644$51,788--
Top Funding Sources
Fiscal Year201320122011
Top Funding Source & Dollar AmountGovernment Grants - Local $69,904Government Grants - Local $72,690--
Second Highest Funding Source & Dollar AmountContributions, gifts, grants $9,181Foundations, corporations $25,000--
Third Highest Funding Source & Dollar AmountProgram Service Fees $2,569Contributions, gifts, grants $12,491--
CEO/Executive Director Compensation $50,001 - $75,000
Co-CEO/Executive Director Compensation
Tax Credits No
Short Term Solvency
Fiscal Year201320122011
Current Ratio: Current Assets/Current Liabilities2.292.63--
Long Term Solvency
Fiscal Year201320122011
Long-Term Liabilities/Total Assets0%0%--
Financials Comments
Financial Comments by Organization
Financial Comments by Foundation
This organization was incorporated in 2011, accordingly, the Federal 990-EZ is for the short year 10/1/2011 - 6/30/2012.  Financial information was taken from both the 990-EZ and the audited financial statements, which reconcile.
Nonprofit Volunteer Community Connections Inc.
Address 1750 17TH St Ste J1
Sarasota, FL 34234
Primary Phone 941 953-5965 n/a