1400 Tenth Street
Sarasota FL 34236
Homeless families are a major focus for The Salvation Army. Whether emergency shelter, transitional living program or emergency financial assistance, we are here to help.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
CEO/Executive Director Major Ethan Frizzell
Board Chair Dr. Richard Rehmeyer
Board Chair Company Affiliation Physician
History and Background
Tax Exempt Status Public Supported Charity
Awarded a competitive grant from Community Foundation in the last 5 years? Yes
Incorporation Year 1955
Financial Summary
Projected Revenue $8,834,034.00
Projected Expenses $8,953,735.00
Additional Documents
IRS Letter of Determination
IRS Determination Letter
State Info
State Charitable Solicitations Permit Exempt 0
State Registration 0
Each day of the year The Salvation Army meets basic human needs by providing food, shelter and emergency financial assistance to those in need.  We are working to end the cycle of homelessness by providing homeless individuals and families with a safe environment, programs that address barriers to self-sufficiency and services that promote self-reliance and independence. 
The Salvation Army, founded in 1865 in London, England has a rich history of providing help to those across the world who are less fortunate.  With its services of compassion, the Army found its way to Sarasota County in 1927.  Since that time, an array of programs have been offered to residents who have found themselves in unfortunate circumstances, those who have either been forgotten by or left out of mainstream society.
The Salvation Army is a religious and social service organization dedicated to the never-ending battle of helping those in need.  We have a long history of successful programs where clients that desire to undergo a life change can participate in programs that allow them to make these needed changes. Our programs are designed to meet physical, emotional and spiritual needs of the men, women and children who have nowhere else to turn. 
Our biggest needs are related to funding of our primary programs that include but are not limited to the following:
  • Daily Feeding program for breakfast, lunch and dinner
  • Emergency Financial Assistance - homeless prevention
  • Emergency Shelter for men, women and families
  • Drug and Alcohol Rehabilitation programs
  • Transitional Living programs for families, men and women
Statement from the Board Chair/Board President
The Salvation Army has addressed the challenges of homelessness in Sarasota for many years.
As Sarasota has recently spotlighted the community crisis of homelessness, especially women and families with children, it gives The Salvation Army the opportunity to re-evaluate our response in coordination with an awakened community.  To be more effective, we believe our efforts must move from meeting basic needs of stabilizing our homeless neighbors with shelter time to providing access to affordable housing.  Access to supportive services, continued counseling, programs and financial support are also critical components of our efforts.
We are introducing a Hybrid Housing Model that could serve to fill an existing gap between current market housing and local wages.  This comprehensive approach would be far less costly than traditional sheltering of our homeless neighbors.  We are eager to begin feasibility studies and consequently may plan a capital campaign using the best practices on homelessness so The Salvation Army Sarasota continues "Doing The Most Good." 
Areas Served
Areas Served
FL- Sarasota
Service Categories
Primary Org Type Human Services
Secondary Org Type Religion- Related
The Center of Hope provides breakfast, lunch and dinner 365 days a year.  With an average of 600-700 meals a day, we are utilizing donated food to provide healthy, nutritious meals to more than 3523 unique clients each year. For fiscal 2014 we served 230,116 meals.
Budget $2,852,096
Category Food, Agriculture & Nutrition, General/Other Food
Program linked to organizational strategy? Yes
Population Served Homeless Alcohol, Drug, Substance Abusers Families
Short Term Success
The short-term success of this program is judged based on the fact that we are able to provide three meals a day, 365 days a year, approximately 600-700 meals per day for those that need assistance.  (An added benefit is our ability to provide food boxes to more that 650 non-homeless families qualified for assistance through out Social Service Department.)
Long Term Success
There is no long-term success for a daily feeding program.  Since humans need 2-3 meals a day, they will be hungry every day. We measure our success based on the fact that a person receives a meal and is no longer hungry for that meal period.  We judge that the program is successful because we continue to have $1.5M of in-kind food donations and 300+ volunteers each year.
How Program is Monitored
Actual number of meals and clients provided on a daily basis is provided through HMIS(Homeless Management Information System) - the approved software program required by HUD.  In addition, we take client surveys periodically throughout the year.  Where possible, we implement the suggestions of the clients we serve. 
Examples of Program Success
During fiscal 2010 we provided 246,176 meals and during fiscal 2011 we served 247,425 meals to 3775 unique clients. Here is one example of how our food program has helped one person.... L.C.  is single female, age 48.  While her home is still in forclosure, she tries to make ends meet while still working.  She had $8.25 for groceries one week.  Through the food pantry of The Salvation Army, she was provided an entire weeks worth of groceries.  She was thrilled to have orange juice, fresh broccoli and spinach, turkey, bread, apples, onions and even a pound cake - items that she said, "I love but haven't been able to afford to buy them." 
Our families with children and individuals are in crisis when they arrive at the Center of Hope.  Usually with little more than some clothing and a few personal items, they have exhausted all the traditional support systems of family and friends and have probably been referred by a local agency that cannot meet their specific needs.  Emergency shelter services are availabale to anyone in need regardless of race, creed, age or gender. We have more than 200 beds; we are limited in the number of families served based on the size of our family dorm - only 5 units. Families and individuals in need of temporary shelter are provided a safe, secure environment along with nutritional meals throughout their stay. 
Budget $814,917
Category Housing, General/Other Emergency Shelter
Program linked to organizational strategy? Yes
Population Served Homeless Poor,Economically Disadvantaged,Indigent Poor,Economically Disadvantaged,Indigent
Short Term Success
A client entering The Salvation Army are provided shelter and case management.  The cost ranges from $1, $7 or $12.50 depending on the individual situation.  Through case management at the entry level, there are options to move to various programs, including Street Teams - a work readiness program, Hope & Progress - a 30 day program to CRP(Community Recovery Program) - a drug and alcohol rehab program or transitional living programs. If clients decide to enter one of our life changing programs, there is no fee.  If they wish to continue doing what they have been doing, then we charge them nightly for a shelter stay.  (The exceptions are "mercy" nights when temperature is 43 degrees or less or when we have had excessive rainfall that makes it unsafe to sleep outdoors.)
Long Term Success
In most cases, homelessness is a temporary situation.  For clients entering the shelter, we must first assist them as they move past the immediate crisis stage that brought them to The Salvation Army. Then to the goal of self-sufficiency and ultimately to successful independent living.  They first establish a plan of action to stabilize the situation, seek solutions for immediate needs and then long term goals.
How Program is Monitored
We track client services in HMIS (Homeless Management Information System) which is the required software of HUD.  We also use a 90 day cycle to test policy and procedure changes in an effort to improve effectiveness and program efficiencies. 
Examples of Program Success
Mark's parents lived an addiction-laden life.  When he was just 12, they were both killed in an auto accident. He went from foster home to foster home. With no one else to count on, he ended up on the streets, following the same pathy of addiction - the only life he knew.  One day Mark was digging through the trash, scavenging for lunch when a man approached him.  This man told him about The Salvation Army Center of Hope just a few blocks away where he could get a warm meal for free.  Mark ate lunch that day and the next week and the next week.  He started going not just for food but went into the shelter.  He entered one of the drug and alcohol rehabilitation programs.  He graduated from the program; he received his GED and has a full-time job.  He entered The Salvation Army Transitional Living program and during his 3 months in this program has saved enough money to obtain an apartment.  From homelessness to independent living - Mark was once broken and feeling hopeless.  He is now stable and independent which is truly a success story. 
Our Social Services serve as the Homeless Prevention program of The Salvation Army.   Struggling families and individuals are pre-screened through United Way for eligibility for assistance with rental/mortgage assistance, utilities assistance, food pantry and clothing assistance.  Case managers meet with clients to verify financial status and documentation of needs.  Clients must be Sarasota County residents in order to request assistance and must be at or below 150% of the national proverty level.
Budget $1,754,380
Category Human Services, General/Other Temporary Financial Aid
Program linked to organizational strategy? Yes
Population Served General/Unspecified Other Economic Level
Short Term Success
Short term success means we were able to avert a family/individual from entering the homeless cycle since we were able to provide emergency financial assistance. 
Long Term Success
Long-term success for clients receiving assistance is achieved when the clients are checked 90 days after receiving assistance and they are still in residence - they did not become homeless.
How Program is Monitored
All services are tracked through HMIS(Homeless Management Information System).  When rental/mortgage/utility assistance has been provided, we check 90 days later to verify if they were able to maintain their residence and have not become homeless. 
Examples of Program Success
Tammy W. is a single mother of four who recently had a cut back in her hours at work.  She was unable to pay her electric bill which caused FP&L to turn off her power.  With no electricity, all of the food in the refrigerator went bad.  She came to The Salvation Army for electric assistance.  Her electric service was restored and she received food from our food pantry to replace the food she lost. 
FAITH(Families In Transitional Housing) program is a transitional housing program for homeless families with children.  Twelve furnished apartments are offered, rent free and utility free, to residents for one year. 
FAITH is a structure program where residents must obtain full-time employment, save their money, repay their debts, learn and practice money management.  This is coupled with intensive case management and basic life skills training.  This program helps fill in the gaps of life skills that residents have missed.  When residents leave the program, they are better equipped for success.  Personal responsibility and accountability are emphasized throughout this program.  Families move from homelessness to self-sufficiency. 
Budget $294,068
Category Housing, General/Other Transitional Housing
Program linked to organizational strategy? Yes
Population Served Homeless Families
Short Term Success
Short term success is first achieved when they are removed from 90-day probation.  This means the parent is working full-time, has established a savings account, is attending life skills classes, is completing all required paperwork including credit report and budgeting plans.
Long Term Success
Long term success is achieved when program residents go from homelessness to self-sufficiency.  In this case, self-sufficiency is achieved when the participant has completed life skills training and has moved to independent living.  With required savings benchmarks throughout the program, participants achieve a minimum savings that represents first, last depositis as well as utility deposits.  It is not uncommon to have program graduates with more that $7500 in savings. 
How Program is Monitored
This is an intensive case managed program with one director and two case managers for 12 families.  Weekly paperwork, scheduled and unscheduled apartment inspecitions, even weekly menu planning and grocery shopping supervised by case manager to ensure appropriate spending and no impulse buying. 
Examples of Program Success
Ashley became addicted to prescription medications as a result of post partum depression and anxiety.  She become more and more depressed with the loss of her job (of 11 years) and decided to sell her pain medication at the suggestion of a "friend." It was the first and last time, because she sold it to an undercover officer.  She was in the county jail for 9 months at which time she voluntarily was participating in the "Recovery Pod" where inmates we learning to live drug and alcohol free lifestyles. It looked like she would be sentenced to 3 years in prison.  Her family from Ohio intervened and hired so private attorney. A negotiation took place in which she was able to enter The Salvation Arm drug and alcohol rehabilitation program instead of going to prision.  She completed the program.  She graduated and was reunited with her daughter in the Emergency Family Dorm.  From there she moved to the FAITH program.  She recently graduated with more than $10,000 in savings and is currently residing in an apartment.  She is also on her second level of interviews as she applies for a Habitat for Humanity home.  From drug addict, homeless and now to self-sufficiency is an example of the many lives that are changed.
This ten week residential program is a collaborative effort with several local agencies; the program is geared for those seeking treatment for drug and alcohol addictions.  The VIP-ER(Voluntary Interim Placement- Enhanced Recovery) program case management philisophy is based on teaching people to become more independent, gain self-esteem and give them a sense of what they are capable of achieving.  The treatment plan is a person specific, based on individual goals.  The community treatment emphasis looks at every aspecit of a person's life.  We look at how the person is interacting with their peers, their family, along with other social aspects.  Based on the AA - 12 Step model, we work with each client to help them learn to live a "clean and sober" lifestyle. 
Budget $379,443
Category Human Services, General/Other Services for the Homeless
Program linked to organizational strategy? Yes
Population Served Alcohol, Drug, Substance Abusers
Short Term Success
Participants must be alcohol and drug free when entering the program and remain that way or they will be dismissed from the program.  This residential program while 10 weeks, may require several weeks to several months before they actually enter the program and then have up to 2 months to transition out once they have graduated from the program.   During that time, case managers meet individuals on a regular basis to evaluate their progress. In addition, every other week case managers and counselors meet to discuss each individual client's progress and make recommendations to help ensure success.
Long Term Success
Long term success is evaluated on how long some stays "clean and sober" following a residential rehabilitation program.  National standard average 10-15% at one year's time - which is alarmingly small.  The VIP-ER program averages 60% at the end of one year.
How Program is Monitored
All information is tracked through the HMIS(Homeless Management Informaton System) the required software program of HUD.  Contracts are reviewed by outside funders to ensure program integrity.
Examples of Program Success
The stories go on and more heartbreaking than the next.....yet one more miraculous than the next.  Call us for the most recent stories. 
Program Comments by Organization
The challenges we face are the fact that people are financially struggling. The demands for our services continue amd the cost of doing business continues to rise.  Despite continual cost-cutting measures, there are only so many positions that can be cut.  Fortunately, we have not been forced to reduce or eliminate programs but this is only possible because of the generosity of our community. 
CEO/Executive Director
Executive Director Major Ethan Frizzell
CEO Term Start June 2013
Major Ethan is an ordained minister and Salvation Army officer with 18 years of experience.  Major Frizzell comes to Sarasota after completing his masters degree in Public Administration from Harvard University.  He has served in Bradenton, Florida and as Area Commander for Greater New Orleans during long-term recovery from Hurricane Katrina.  He has also served as the corps officers of Columbia, South Carolina, Fayetteville and Thomasville, North Carolina.
Full Time Staff 55
Part Time Staff 3
Volunteers 500
Contractors 0
Staff Retention Rate % 80
Professional Development Yes
Management Reports to Board
Organization Plans
Fundraising Plan No
Communication Plan No
Strategic Plan Under Development
Strategic Plan Years 1
Strategic Plan Adopted Sept 2014
Management Succession Plan No
Policies and Procedures Yes
Continuity of Operations Plan
Senior Staff
Ms. Jamil Collins Program Coordinator for Social Services
Ms. Debbie Davis Finance Manager
Mr. Don Davis Property Manager
Ms. Catherine Hart
Ms. Patricia Jaret Director of Food Services
Ms. Amy E. Jones Planning Analyst
Mrs. Glenda Slack Leonard Development Director
Ms. Eileen Scott FAITH Program Manager
Dr. David Sutton Director of Programs and Facilities
Formal Evaluations
CEO Formal Evaluation Yes
Senior Management Formal Evaluation Yes
NonManagement Formal Evaluation Yes
We have formal written collaborations for our food service program, emergency financial assistance programs and our drug and alcohol rehabilation programs.  In addition we have many informal relationships that help make our programs available in the community.
Risk Management Provisions
Risk Management Provisions
Government Licenses
Is your organization licensed by the Government? No
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy No
Leadership Comments by Organization
Since The Salvation Army is an international organization, there are standardized operating proceedures that each location adheres to.  An example, there is not a formal succession plan for CEO; the army historically changes officers on a regular basis with assignments usually ranging from 3-7 years in any particular location. 
Board Chair
Board Chair Dr. Richard Rehmeyer
Company Affiliation Physician
Board Term Jan 2014 to Dec 2015
Board Members
Board Members
Ms. Marilyn C. Bezner Interior Designer
Dr. William Brian retired physician
Ms. Michelle Burke-Phillips Real Estate
Mr. Carl Clayton Real Estate Development
Ms. Elena S. Darden Retired
Chief Bernadette DiPino Sarasota Police
Dr. L. Edgar Frush Retired Dental Surgeon
Dr. Kitty Galica Advanced Physical Therapy
Rabbi Jonathan Katz Community Volunteer
Mr. Frank H. Kovach Sarasota County School Board
Mr. Ronald W. Lewis Retired Real Estate Developer
Mr. Rick Louis Capital Investment Management
Mr. Joseph Mallof Retired Businessman
Mr. Eddie Morton Morton's Gourmet Market
Ms. Alice W. Rau Retired Newspaper Publisher
Mr. Ronald L. Rayevich Raymar Associates, Inc.
Dr. Richard C. Rehmeyer Physician
Dr. Parlane Reid SMH
Ms. Aida Robbins Boar's Head Provisions Co. Inc.
Mr. Nicolas Roberts SunTrust
Ms. Wendy Rose Sarasota County Sheriff's Office
Ms. Betty Schoenbaum Philanthropist
Mr. Neil W. Scott Attorney
Mr. Dan Smith Accountant
Mr. John Strickland Attorney
Mr. Paul K. Sutton Retired Sarasota Police Department
Mr. Brad Wilson Stifel Nicolaus and Company
Dr. Robert E. Windom Retired Physician
Mr. Ernie Withers Mercedes-Benz of Sarasota
Col. US Army -Ret. Dale N. Woodling US Army - Retired
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 30
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 20
Female 11
Unspecified 0
Board Term Lengths 3
Board Term Limits 10
Board Orientation Yes
Board Meeting Attendance % 62
Number of Full Board Meetings Annually 10
Board Self-Evaluation Yes
Written Board Selection Criteria No
Written Conflict of Interest Policy Yes
Percentage of Board Making Monetary Contributions 100
Percentage of Board Making In-Kind Contributions
Constituency Includes Client Representation No
Standing Committees
Program / Program Planning
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Governance Comments by Organization
Please note, on a local basis we utilize an Advisory Board for local recommendation and supervision rather than a Board of Directors.  All Salvation Army's are structured this way. 
The Salvation Army is structured to raise funds on a local level for its programs and services.  No fundraising occurs on a statewide or national basis.  Each local unit is assessed 10% of its revenue to the supervising headquarters for their support services.  Please note these are fees for services - we receive a signficant return on these fees.  We not only receive an economy of scale but the pricing and level of service could not be achieved by a single location.  These support and supervisory services provide continuity and stability to the organization as a whole and gives cohesion and direction to our local service programs .  Our supervising headquarters also provides certain necessary and adminstrative services.  This service fee provides both program and financial audits ensuring compliance in all areas, employee and legal services , as well as portfolio management.  The centralization of these services allows The Salvation Army to maintain one of the lowest rates of operating costs among nonprofits organizations. This enables a larger percentage of our local dollars to be applied to direct service delivery.
Financial Info
Fiscal Year 2014
Projected Revenue $8,834,034.00
Projected Expenses $8,953,735.00
IRS Form 990s
Historical Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
Government Contributions$1,761,869$1,793,113$2,029,843
Individual Contributions$3,898,205$3,359,980$6,363,009
Investment Income, Net of Losses$9,809$7,982$0
Membership Dues$0$0$0
Special Events$38,593$51,257$0
Revenue In-Kind$2,789,470$2,414,028$0
Expense Allocation
Fiscal Year201420132012
Program Expense$7,906,217$7,478,730$7,219,040
Administration Expense$564,624$824,656$616,938
Fundraising Expense$291,237$275,892$242,185
Payments to Affiliates$0$0$641,466
Total Revenue/Total Expenses1.000.921.08
Program Expense/Total Expenses90%87%89%
Fundraising Expense/Contributed Revenue5%5%3%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$1,157,384$1,279,643$1,887,435
Current Assets$911,465$971,574$1,592,100
Long-Term Liabilities$0$0$0
Current Liabilities$113,820$231,309$165,462
Total Net Assets$1,043,564$1,048,334$1,721,973
Top Funding Sources
Fiscal Year201420132012
Top Funding Source & Dollar AmountContributions, gifts, grants $3,898,205Contributions, gifts, grants $3,359,980Contributions, gifts, grants $6,363,009
Second Highest Funding Source & Dollar AmountIn-Kind Donations $2,789,470In-Kind Donations $2,414,028Government Grants $2,029,843
Third Highest Funding Source & Dollar AmountGovernment Grants - Federal $1,294,750Government Grants - Federal $1,323,113Federated campaigns $161,417
CEO Compensation
Co-CEO Compensation
Tax Credits No
Short Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities8.014.209.62
Long Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Financials Comments
Financial Comments by Organization
Please note the significant difference between income and expenses in 2012 actual results is primarily due to a timing issue. The new Center for Worship and Service/ the church and community center located at 1701 S. Tuttle Avenue was under construction in 2012.  The building was completed in September 2012 and dedication of facilities occured on October 7, 2012.  Operational and construction moneys are reflected in fiscal 2012 income but were not expensed until fiscal 2013 which began October 1, 2012.  The large surplus is temporary and primarily a payment timing issue. This surplus should not be anticipated in the future.
Financial Comments by Foundation
IRS Form 990s are completed based on audits, as 990s are not required of Salvation Army. Financial figures in The Giving Partner profile compiled from 990s/audits.  Individual contributions include foundation/ corporate support, as provided in 990s.
Address 1400 Tenth Street
Sarasota, FL 34236
Primary Phone 941 364-8845 221
CEO/Executive Director Major Ethan Frizzell
Board Chair Dr. Richard Rehmeyer
Board Chair Company Affiliation Physician
Year of Incorporation 1955

Related Information

Season of Sharing

Season of Sharing is a 15-year community-wide fundraising partnership created by The Herald-Tribune Media Group and the Community Foundation of Sarasota County to prevent families and individuals in our community from becoming homeless.