Virginia B. Andes Volunteer Community Clinic
21297 olean Blvd. Unit B
Port Charlotte FL 33952
Mission

The mission of Virginia B. Andes Volunteer Community Clinic (VBA) is dedicated to providing no-cost volunteer medical, pharmacy and wellness services to the under-served in Charlotte County.

Leadership
CEO/Executive Director Ms. Suzanne Roberts M.ED
Board Chair Ms. Monica Luna
Board Chair Affiliation Marketing Arm International
General Info
Organization DBA
DBA
Virginia B. Andes Volunteer Community Clinic
Supported Organization
Former Names
Tax Exempt Status Public Supported Charity
Incorporation Year 2000
Awarded competitive grant from Community Foundation in the last 5 years?
State Charitable Solicitations Permit Yes Sept 2014
State Registration Yes Oct 2016
Financial Summary
 
 
Projected Revenue $803,302.00
Projected Expenses $777,494.00
Other Documents
Impact Statement
Served over 4800 clinic patient visits, 3700 pharmacy patient visits, Filled 4200 prescriptions and provided over 21,000 hours of volunteer hours of services. Provided 59 gift in kind surgical procedures to designated patients in critical need through the support of the  three Charlotte County Hospitals ( Charlotte Regional, Medical Center  Peace River Regional Medical Center  and Fawcett Memorial Hospital) Provided 400 Compassionate Care patients PAP medications valued at  $800,000.
Needs Statement
As identified in our strategic plan, the following  needs have been identified:

In order to accommodate the growing needs of the under-served in our community:

  • Larger Facility, 8200 sqf: $800,000

As a part of our succession plan, the following two positions are needed:

  • PT ARNP Assistant Clinic Director : $50,000
  • PT RN Assistant Director of Nursing: $30,000

To help ensure the efficiency, the following  items are required:

  • Phone System: $6,000
  • Medical Office Furniture $20,000
Background Statement

St. Vincent de Paul Community Health Care, Inc., now d/b/a Virginia B. Andes Volunteer Community Clinic is a Florida not-for-profit corporation with a current 501 c 3 tax exempt status. The mission of Virginia B. Andes Volunteer Community Clinic (VBA) is dedicated to providing no-cost volunteer medical, pharmacy and wellness services to the under-served in Charlotte County. VBA Clinic is a free medical clinic which opened February 1, 2008. The clinic and pharmacy are located at 21450 Gibralter Drive in Port Charlotte, Florida. The satellite pharmacy is located in Englewood, Florida.The VBA Clinic provides qualified Charlotte County residents with semi-urgent medical services, prescription medication, patient assistance programs and wellness services at no cost, regardless of race, religion, color, creed, or national origin. As a volunteer clinic, under the umbrella of sovereign immunity, we are able to see eligible Charlotte County residents that have an annual income equal to or below 200% of the Federal Poverty Level. No co-pay or sliding scale fee is utilized.VBA Clinic through our association with the Volunteers in Medicine Alliance adheres to and practices the philosophy of “Culture of Caring”. This philosophy recognizes the strengths of those in need and respects their dignity. We seek to heal not only physical illness, but also the injury caused by bias, prejudice, and indifference. VBA Clinic is committed to helping people take responsibility for keeping themselves healthy by promoting health and well being, preventing illnesses and contributing to the overall welfare of the community. Our clinic model empowers patients to be actively involved in their own health care by individualizing treatment plans that integrate a holistic approach.

 

In the past twelve years, the St. Vincent de Paul Community Pharmacy, now d/b/a VBA Clinic, has dispensed over $6 million dollars worth of free prescription medication to any patient in need. To demonstrate eligibility, patients provide paperwork giving evidence of sources and amounts of household income as well as assets. If their income is within the guidelines designated by the Drug Manufacturer’s Compassionate Care Programs, we will be able to provide many of their medications.

The VBA Clinic is open Monday - Friday, 5:00 PM - 9:00 PM.  Pharmacy is open Wednesday 9:00 AM-12:00. The satellite pharmacy, located in Englewood, Florida is open Wednesday 9:00 AM-5:00 PM and Friday from 1:00 PM-5:00 PM.
Areas Served
Areas Served
Area
FL- Charlotte
Service Categories
Primary Org Type Health Care
Secondary Org Type
Tertiary Org Type
Keywords
Charlotte County Free Volunteer Community Healthcare Clinic and Pharamcy
Statement from the Board Chair/Board President
Statement from the CEO/Executive Director
Programs
Description
Providing underserved Charlotte County Residents semi urgent   health care and wellness services 5pm-9pm / Mon-Fri.
Budget $1,044,628
Category Health Care, General/Other Health Diagnostic, Intervention & Treatment Services
Program Linked to Organizational Strategy Yes
Population Served Adults Unemployed, Underemployed, Dislocated Poor,Economically Disadvantaged,Indigent
Short Term Success
In 2011, VBA Medical Clinic served 4800 patient visits, completed 59 surgical procedures in collaboration with our community medical partners and volunteers completed over 21,000 hours of service.
Long Term Success

Over-arching Objectives:

  • Create annual giving campaign strategy that diversifies revenue streams and builds sustainable, loyal funding sources, particularly individual giving.
  • Leverage economies of scale and resources through the identification of innovative partnerships that provide mutual mission fulfillment, grater operational efficiencies, and financial benefits.
  •  Tie funding opportunities to strategic program objectives and make sure all programs are underwritten in advance.
  • Address feasibility of a capital expansion, and secure majority of funds required to proactively address the current aging 3,000 sq. foot trailer that not only limits the ability of the clinic and pharmacy to meet community needs, but is highly vulnerable to severe weather. 
  •  Design, create and immediately integrate best practices policies and procedures regarding accounting, reporting, risk management, Board roles and responsibilities, quality control, employee/volunteer manual, and electronic medical records.
Outcomes:
  • Created levels of giving with focus on “Pacesetter” lead annual gifts and increased individual giving.
  • Stimulated individual gifts through securing a matching fund for all new major gifts.
  • Forged major innovative public/private partnerships and designed major State collaboration grant strategy resulting  in support of the effective management of primary, episodic, and emergency care community resources.
  • Secured 100% funding to advance strategic program objectives, including but not limited to the following:

  1. “Stay Healthy” Prevention Program  
  2. Breast Health Initiative  

 

  • Conversion to all electronic health records, including software, training and staff; and, upgrade of pharmacy resources.
  • Physical site repairs/minor renovations.
  • Recruited VBA ad hoc community leadership committee to assess feasibility of much-needed physical site expansion. 
Program Success Monitoring
  • Annual Survey
  • Testimonials
  • Data Outcomes collected via Medware software program
Program Success Examples
In 2011 medical clinic served over 4800 patient visits, completed 59 surgical procedures in collaboration with our community medical partners and volunteers completed over 21,000 hours of service.
Description
Providing underserved Charlotte County residents with critical medications. No controlled substances prescribed.
Budget $124,644
Category Health Care, General/Other Pharmaceuticals
Program Linked to Organizational Strategy Yes
Population Served Adults Unemployed, Underemployed, Dislocated Poor,Economically Disadvantaged,Indigent
Short Term Success
In 2011, Pharmacy:
  • Served over 3400 patient visits.
  • Filled over 4200 prescriptions.
  • Enrolled over 365 eligible patients in the Patient  Assistance Program (medications valued over $800,00).
Long Term Success

Over-arching Objectives:

  • Create annual giving campaign strategy that diversifies revenue streams and builds sustainable, loyal funding sources, particularly individual giving.
  • Leverage economies of scale and resources through the identification of innovative partnerships that provide mutual mission fulfillment, grater operational efficiencies, and financial benefits.
  • Tie funding opportunities to strategic program objectives and make sure all programs are underwritten in advance.
  • Address feasibility of a capital expansion, and secure majority of funds required to proactively address the current aging 3,000 sq. foot trailer that not only limits the ability of the clinic and pharmacy to meet community needs, but is highly vulnerable to severe weather..
  • Design, create and immediately integrate best practices policies and procedures regarding accounting, reporting, risk management, Board roles and responsibilities, quality control, employee/volunteer manual, and electronic medical records.
Outcomes:
  • Created levels of giving with focus on “Pacesetter” lead annual gifts and increased individual giving.
  • Stimulated individual gifts through securing a matching fund for all new major gifts.
  • Forged major innovative public/private partnerships and designed major State collaboration grant strategy resulting  in support of the effective management of pharmacy community resources.
  • Secured 100% funding to advance strategic program objectives, including but not limited to the following:  
  • Conversion to all electronic health records, including software, training and staff; and, upgrade of pharmacy resources.
  • Physical site repairs/minor renovation.
  • Recruited VBA ad hoc community leadership committee to assess feasabilityof much-needed physical site expansion. 
Program Success Monitoring
  • Annual Patient Survey
  • Testimonials
  • Data Ourtcomes collected via Medware, RX Tracker and RX 30 software programs
Program Success Examples
  • Served over 3400 Patient Visits.
  • Filled over 4200 Prescriptions.
  • Enrolled 365 eligible patients in the Patient Assistance Program (Medications valued at $800,00).
Comments
Program Comments by Organization
Program Comments by Foundation
CEO/Executive Director
CEO/Executive Director Ms. Suzanne Roberts M.ED
CEO Term Start Apr 2009
CEO/Executive Director Email sroberts@volunteercare.org
Experience

M. Suzanne Roberts, M.Ed., CEO, Virginia B. Andes Volunteer Community Clinic.


Suzanne came to Charlotte County from St. Augustine, FL.  Suzanne's professional history includes 20+ years of experience in the field of human services and healthcare, with increasing executive management responsibilities, including national assignments with multiple honors and recognition. Suzanne received a Masters of Education degree in 1991 from the University of North Florida and received a Bachelor of Science degree in Psychology from Palm Beach Atlantic College in 1983. 

 

Suzanne is an energetic professional with unlimited desire for growth and personal fulfillment through making a significant difference in organizations, youth and families. Suzanne's is currently the CEO of Virginia B. Andes Volunteer Community Clinic in Port Charlotte, Fl Her previous professional experience includes numerous senior appointments with Vision Quest as National Director of Evidence Based Services, State Director of Behavioral Health Services, which included the programmatic administration of Department of Juvenile Justice and Child Welfare Programs and Chief Administrator for a 42-bed Child Welfare Group Home Program. Additional Professional experiences include Regional Program Director for North Florida Mental Health Center, Executive Director for Bridges of America in St. Petersburg, FL, and Assistant Director of Residential DJJ program for Eckerd Youth Alternatives.


Suzanne currently serves as Treasurer for the Charlotte Harbor Association of Fundraising Professionals (AFP) Suzanne is an equestrian and spends a great deal of her time off riding her beloved thoroughbred “Kahlua”.

Former CEOs/Executive Directors
NameTerm
Senior Staff
NameTitle
Staff & Volunteer Statistics
Full Time Staff 2
Part Time Staff 0
Staff Retention Rate % 100
Professional Development Yes
Contractors 7
Volunteers 220
Management Reports to Board Yes
CEO/Executive Director Formal Evaluation Yes
Senior Management Formal Evaluation Yes
Non-Management Formal Evaluation Yes
Collaborations
Charlotte County Health Department, Charlotte Behavorial Heath Care, Fawcett Memeorial Hospital, Peace River Regional Medical Center, Charlotte Regioanl Medical Center , Healthly Start of Charlotte County, Komen, Charlotte Community Foundation , Andes Foundatuion, SWFLC Foundation, Bon Secours, RSVP, C-3, AFP, Edison State College, Millenium Imaging Center, Advanced Imaging of Port Charlotte, Gulf Point Surgery Center, Chalotte County Chamber of Commerce, Punta Gorda Chamber of Commerce and United Way
Affiliations
AffiliationYear
External Assessments and Accreditations
Assessment/AccreditationYear
Awards & Recognition
Award/RecognitionOrganizationYear
Risk Management Provisions
Government Licenses
Organization Licensed by the Government Yes
Plans
Fundraising Plan No
Communication Plan No
Strategic Plan Yes
Strategic Plan Years 2
Strategic Plan Adopted June 2013
Management Succession Plan No
Policies and Procedures No
Continuity of Operations Plan No
Policies
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
Comments
Management Comments by Organization

As I reflect upon 2013, I am still in awe of the many accomplishments that our VBA family  has achieved together over the past 5 years.  

2008 through 2013

•   Purchased, renovated and moved into our new 8800 sq. ft. facility

•   30,000 VBA Clinic patient visits

•   More than 220 volunteers have provided 110,000 hours of service, a 
     value of over $6 million
•   68 local medical providers enrolled in secured Sovereign Immunity   
     contracts
•   Over 260 patients received outpatient surgical procedures, estimated
     value of $4.5 million

•   18,000 patients received pharmacy services

•   25,000 prescriptions filled, estimated value of $2.3 million

•   Medication Assistance Program services have reached a record-breaking
     value of $6 million

The critical need for our services continues to grow above and beyond the opportunities available through the Affordable Care Act and the Clinic and Pharmacy will be the only  access to health care for the thousands of the uninsured residents in Charlotte County.

Management Comments by Foundation
Board Chair
Board Chair Ms. Monica Luna
Company Affiliation Marketing Arm International
Board Term Mar 2011 to Dec 2015
Board Chair Email MLuna@marketingarm.com
Board Members
Board Members
NameAffiliation
Mrs. Darlene Armstrong RNPresident, Blood Matrix, LLC
Dr. Mark Asperilla M.D.Internal Medicine / Private Practice
Mrs. Peggy Decker Sen. Relationship BankerBank United
Ms. Kelly Evans-Liscum DirectorSmugglers Enterprises
Mr. Burt Finkelstein Pharm. D.Fawcett Memorial Hospital
Ms. Monica Luna DirectorMarketing Arm International
Rev. Matthew Newmann PastorPilgrim Church
Mr. Joseph Schortz CPASchortz CPA
Mrs. Cheryl Tibbitt CFOBayfront Health Punta Gorda
Mrs. Cheyenne Young Esq., P.A.Wotitzky, Wotitzky,Ross & McKinley
Student serving on the board through Community Youth Development? No
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 9
Hispanic/Latino 1
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 5
Female 5
Unspecified 0
Governance
Board Term Lengths 6
Board Term Limits 3
Board Orientation Yes
Number of Full Board Meetings Annually 12
Board Meeting Attendance % 69
Board Self-Evaluation Yes
Written Board Selection Criteria No
Written Conflict of Interest Policy Yes
% of Board Making Monetary Contributions 100
% of Board Making In-Kind Contributions 100
Constituency Includes Client Representation Yes
Standing Committees
Board Development / Board Orientation
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Executive
Finance
Comments
Governance Comments by Organization
Diversification, Strategic Planning ,  Recruitment and Orientation are core objectives for the next 3 years. We have accomplished exemplary financial practices and oversight.
Governance Comments by Foundation
Fiscal Year Projections
Fiscal Year Begins 2014
Fiscal Year Ends 2014
Projected Revenue $803,302.00
Projected Expenses $777,494.00
Endowment Value
Endowment Spending Policy Income Only
Endowment Spending Policy %
Capital Campaign
In a Capital Campaign No
Campaign Purpose
Campaign Goal
Campaign Dates 0 to 0
Amount Raised To Date 0 as of 0
Capital Campaign Anticipated in Next 5 Years? No
IRS Form 990s
Historical Financial Review
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201320122011
Foundation and
Corporation Contributions
$0$0$0
Government Contributions$333,922$615,085$225,000
Federal$0$0$0
State$0$0$0
Local$0$0$0
Unspecified$333,922$615,085$225,000
Individual Contributions$2,066,082$2,306,209$1,683,556
$0$0$0
$136,689$192,640$27,362
Investment Income, Net of Losses$851$769$34,429
Membership Dues$0$0$0
Special Events$100,490$249,342$11,015
Revenue In-Kind$1,596,571$1,046,835$1,295,643
Other$1,613$256$0
Expense Allocation
Fiscal Year201320122011
Program Expense$2,600,477$1,936,835$1,773,204
Administration Expense$135,225$114,624$96,071
Fundraising Expense$44,950$43,062$10,457
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.951.561.05
Program Expense/Total Expenses94%92%94%
Fundraising Expense/Contributed Revenue2%1%1%
Assets and Liabilities
Fiscal Year201320122011
Total Assets$1,768,957$1,895,795$654,767
Current Assets$494,850$640,471$493,322
Long-Term Liabilities$75,535$68,835$0
Current Liabilities$43,310$35,843$36,783
Total Net Assets$1,650,112$1,791,117$617,984
Top Funding Sources
Fiscal Year201320122011
Top Funding Source & Dollar AmountContributions, gifts, grants $2,066,082Contributions, gifts, grants $2,306,209Contributions, gifts, grants $1,683,556
Second Highest Funding Source & Dollar AmountGovertnment Grants - Unspecified $333,922Government Grants - Unspecified $315,085Government Grants $225,000
Third Highest Funding Source & Dollar AmountFundraising $100,490Expired Meds $141,570Investment income $34,429
CEO/Executive Director Compensation $50,001 - $75,000
Co-CEO/Executive Director Compensation
Tax Credits No
Solvency
Short Term Solvency
Fiscal Year201320122011
Current Ratio: Current Assets/Current Liabilities11.4317.8713.41
Long Term Solvency
Fiscal Year201320122011
Long-Term Liabilities/Total Assets4%4%0%
Financials Comments
Financial Comments by Organization
Diversify revenue streams, building long term sustainability to accommodate ever-increasing community needs and preserve existing  emergency fund.
Financial Comments by Foundation Foundations and corporations are included with individual contributions as they are not separated in the 990 or audit.  Financial figures taken from 990.  990s and audits are reconciled.
Nonprofit Virginia B. Andes Volunteer Community Clinic
Address 21297 olean Blvd. Unit B
Port Charlotte, FL 33952
Primary Phone 941 766-9570

THE COMMUNITY FOUNDATION OF SARASOTA COUNTY, INC. IS A REGISTERED 501(C)(3) NON-PROFIT CORPORATION. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE WITHIN THE STATE (1-800-HELP-FLA) OR FROM THE WEBSITE: WWW.FRESHFROMFLORIDA.COM. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. ONE HUNDRED PERCENT (100%) OF EACH CONTRIBUTION IS RECEIVED BY THE COMMUNITY FOUNDATION OF SARASOTA COUNTY. REGISTRATION #SC-02471.