Parrot Outreach Society Inc
1205 Elizabeth St
Suite I
Punta Gorda FL 33950
The Parrot Outreach Society is a non-profit organization whose sole concern is parrot welfare. We are an outreach and placement program which places into safe custody, parrots which are abandoned, abused, or in need of a home for any reason. We actively support networking with other parrot welfare groups, animal welfare organizations, the veterinary community, and the general public. Education is of the utmost importance concerning the well being of a parrot and its ability to successfully live with its human companions. 
CEO/Executive Director No Executive Director
Board Chair Mrs. Pamala Jo Hill
Board Chair Affiliation Parrot Outreach Society
General Info
Tax Exempt Status Public Supported Charity
Incorporation Year 2009
State Charitable Solicitations Permit Yes July 2018
State Registration Yes Apr 2018
Financial Summary
Note: Revenue includes the value of in-kind contributions/donations
IRS Letter of Determination
501(c(3) Determination LetterView
Other Documents
Impact Statement
  • Increased building fund to $45,000 in reserve
  • Retail sales at $30,000 and adoption fees at $25,000 for total income of $55,000 plus donations; 35% increase of intake of birds, 50% increase in adoptions
  • Extended adoptions to entire state of FL
  • Increased bird population capacity by 100%, 2,060 sq ft to 5,600 sq ft
  • Forged relationship with local vet tech program at Charlotte High School, students completing  required hours at our facility
  • Established safe haven for pets of domestic abuse victims
  • Replace almost every cage with brand new ones
  • Continue to increase volunteer base through public outreach and making ourselves known at local events
  • Continue public education regarding the plight of unwanted parrots and lack of funding to rescue groups who care for them
  • Aside from sustaining day to day operations through increased retail sales, we are in need of a permanent home rather than renting space. We will continue to save and continue our Raise the Roof for Parrots campaign
  • Expand our vet tech program affiliation to other high schools and tech centers
Needs Statement
  1. Intensive care unit for ill birds $4,000  
  2. Purchasing a larger facility is our ultimate goal.  We need to be able to properly house, feed, bathe and socialize the birds.  We need larger retail space to increase retail sales (to sustain the organization).  A larger facility will increase opportunities to adopt the birds into permanent homes. We are currently housing 180 birds. $800,000
  3. Veterinarian fund of $10,000
  4. Data base server, iMac computer, to better track data and have each birds information at our fingertips to make adoption process more efficient as well as an iPad that volunteers can have readily available to access the data base. 
Background Statement
Parrot Outreach Society started as a small parrot rescue operating from a private home in 2009. The Founder, Pam Hill, was the Secretary of the Caged Bird Club of Charlotte County. Members and nonmembers would look to the club to take in unwanted birds and Ms. Hill would take them in and find new homes for them. Over the years, the number of birds continued to grow. September of 2012 brought a move to a store front facility where the public could visit the birds available for adoption, more birds could be helped and retail sales could help support the organization. That store front was 1,000 square feet and occupancy was about fifty birds. By September of 2013, we had outgrown our 1,000 square foot facility and moved to a 2,060 square foot facility where we currently house and provide for just over 150 birds at any given time. Our retail sales continue to grow since 2013 and our intake of birds has increased.  We outgrew the current facility and have now expanded to 5,600 sq ft In six years, we have served over 1,700 parrots.
Areas Served
Areas Served
FL- Charlotte
FL- Sarasota
FL- Manatee
FL- Lee
FL- Hillsborough
Areas Served Comments We currently serve Charlotte, Sarasota, Manatee, Lee and Desoto counties as our focus areas for adoption and intake of unwanted or confiscated parrots. We have recently expanded to cover the entire state of FL for adoptions. We also serve out of state areas for intake of birds if the owner is able to transport the parrot to us, including relinquishments from individuals or other organizations.  Our organization is currently one of few in the state who are still able to take in birds. Most are small in home rescues that are full with long waiting lists.
Service Categories
Primary Org Type Animal Related
Secondary Org Type Environment
Tertiary Org Type Public & Societal Benefit
Statement from the Board Chair/Board President
The greatest challenge we face is finding additional means of support for the growing need for help in the placement of birds. As our population ages, so does the number of birds we care for. Funding is not available to us from local, state or federal government sources and few private foundations are willing to invest in parrot rescue or realize the need for facilities such as ours. Fundraising goals are in place to increase our ability to save more birds.  Jan. 1, 2018- Jan. 8, 2018 we have spent over $2,000 in vet care alone.
Our volunteers and local bird community are vital to every aspect of our organization. Their efforts, support and dedication allow us to provide the best care possible for our birds and help us continue to grow and save more lives. 
Statement from the CEO/Executive Director
We are the only open admission, no kill shelter for parrots in the state of FL. We have an open door policy no appointment is need to visit the birds. We are transparent in every aspect of what we do. We are committed to the rescue, care and rehabilitation of these homeless creatures who come to us through abandonment, death of owner, abuse or neglect. Our community and the environment benefit from our programs and free services geared to promote proper care and responsible pet ownership to improve the lives of parrots and their owners.
Our goal is to find a good match and loving home for every bird that enters our facility. We have established a structured screening and adoption process that requires applicants to complete an adoption application and home visit. A background check is completed to confirm no record of animal abuse, domestic abuse or violent criminal  offenses. Multiple onsite visits are required of applicant with the bird of choice. The birds housing, routine care, personality, history and inclusion into the adopters home are discussed at great length with the adopter. The bird of choice must respond well to the applicant. We invest a tremendous amount of time and resources pre- and post-adoption to ensure the best fit possible between adopter and adoptee.  We offer counseling to families in need of help to keep their beloved friend in their home, which is invaluable in reducing the number of intakes and cases of abandonment or release.
Budget $40,000
Category Animal-Related, General/Other Animal Protection & Welfare
Program Linked to Organizational Strategy Yes
Population Served Adults Families Adults
Short Term Success
2017 Results:
199 birds adopted into new homes, 177 new intakes processed, currently caring for 150 birds
No euthanized birds due to lack of space 
Long Term Success
The past year has seen a 40% increase in adoptions. Our goal will be to see at least a 40% increase each year and no failed adoptions where the bird is returned. We offer a lifetime commitment to our birds. Follow-up to adoptions is completed on a regular basis via phone calls, FB posts and messaging. Part of our lifetime commitment is our contract stating that any bird adopted from us must be returned to us if the family can no longer keep the bird for any reason. We will continue to see >1% return rate due to failed adoption.
Program Success Monitoring
Adoption numbers will maintain at current rate or increase each month in 2018. There will be no failed adoptions where the bird is returned to the organization. Every adoptive family will receive follow up contact to ensure things are progressing well. Adoptive families will join our online adoptive family FB group to aid in follow up and post adoption support. Our monthly newsletter will be sent to all adoptive families. We will encourage them to return for grooming of their bird, to volunteer. Our return rate will remain >1%.
Program Success Examples
We have increased our adoption numbers each month so far in 2016-2017. We have had only 1 failed adoption and 1 bird returned thus far in 2017. The organization has seen a 60% increase in adoptions in the past year.
From Great Nonprofits reviews: 5 start rating 
"Pam Hill and her volunteers are absolutely the best. I have had the pleasure of adopting three beautiful birds from her rescue, and the education I received being a first time bird owner, was phenomenal. Her and her staff literally dedicate their lives to making sure these beautiful souls are cared for, have clean habitats, and the best of the best food and toys and fresh water, daily. It doesn't stop there. They all get avian sun lamps and treats and interacted with as well. Pam is truly inspirational and I can honestly say my life changed when I met her. I am now a rescue advocate and educate people the same way she did me. This non profit deserves global recognition. They are truly amazing and such an inspiring and dedicated group of folks. Thank you parrot outreach society for simply being the best and giving these precious babies their own voice!"
Without education more birds will continue to be relinquished. We have developed printed materials related to basic parrot care, nutrition, behavioral problems and species specific care in hopes of educating people who already own parrots or potential adoptive families. Volunteers attend outreach events to encourage education. We have a monthly newsletter that is circulated on our Facebook page and our web site. Our President also writes a monthly educational article for Pet Gazette magazine. We believe a well educated parrot owner will make for a long term parrot owner. Education is aimed at keeping the parrot in it's home. We also provide consults regarding behavioral issues to help the owner better understand their bird's behavior and how to successfully retrain behaviors to make them acceptable to living in harmony with humans. We provide an online library of links to educational websites and field up many emails and calls daily providing educational opportunities.
Budget $10,000
Category Animal-Related, General/Other Animal Protection & Welfare
Program Linked to Organizational Strategy No
Population Served Adults Families Children and Youth (0 - 19 years)
Short Term Success
We are collaborating with Charlotte High School's Vet tech program providing education to students who are planning to work in the avian field. We also provide community service hours for college track students from both local high schools. We have developed a  pre-adoption packet containing educational materials as well as a post adoption packet. We offer adoption assistance training to families, parrot socialization training and one on one behavioral counseling for families experiencing problems with their parrot. 
Long Term Success
Long term success will be measured by tracking the number of calls to relinquish that are turned in to educational opportunities that end with the bird remaining in it's home. The number of high school students participating will increase. Public off site visits build awareness and action toward the plight of homeless parrots, one of the least recognized issues in animal welfare.
Program Success Monitoring
We will monitor educational success by tracking the number of would be relinquishments that result in the parrot remaining in it's home. We will also track feed back from the public and parrot owners as to whether our outreach is working. Track number of high school students participating in the Vet Tech program collaboration and the number of students completing community service hours at our facility. Volunteers will continue to return and donate their time and services.
Program Success Examples
We have had calls to relinquish Cockatoo's that are screaming and disrupting family cohesiveness  that have resulted in an educational opportunity. Owners have been taught about positive re-enforcement techniques that help to retrain and redirect unwanted behaviors. It is our goal to have as many parrots as possible remain with their families.
Parrot Outreach offers short term fostering of up to 90 days to families in need. There are several situations that may warrant short term fostering such as foreclosure, loss of a job or an owner being temporarily incapacitated. We do ask for a donation for this service unless the reason is financial hardship.
Budget $1,000
Category Animal-Related, General/Other Animal Protection & Welfare
Program Linked to Organizational Strategy Yes
Population Served Adults Families Families
Short Term Success
We will have utilized our short term foster program 100% of the times that is applied for, with at least 50% success of the bird remaining in it's current home.
Long Term Success
We will help at least 50% of short term foster birds to remain with their current owner. We will do this by providing shelter, food and care for bird until the family/owner can resolve the short term situation that is causing hardship.
Program Success Monitoring
We will track the number of short term foster birds and how many successfully stay with the current owner versus being relinquished for adoption.
Program Success Examples
We took in 2 parrots while their owner was critically ill and in the Intensive care Unit at the local hospital. We fostered these birds for 90 days and then agreed to an additional 60 based on the owners recuperation rate. After being released from the hospital the owner moved on to a rehabilitation facility to complete her healing. At the end of the designated foster period, both birds returned to their owner where they still remain.
Description Currently many areas of FL have feral colonies of non-native parrots that compete with native wildlife for food and shelter. Some have even been recognized as nuisance species. Some of these birds create large nests along power lines that interfere with service and maintenance of lines and transformers. By offering the community a safe place to relinquish their unwanted parrots we are helping to protect of native species and environment.
Budget $1,000
Category Environment, General/Other Environment, General/Other
Program Linked to Organizational Strategy Yes
Population Served Families Families Families
Short Term Success By the end of 2017 we will have prevented over 100 birds from being released into our environment thereby protecting native species. We will have 98% success rate in preventing releases. FFWC will be aware of our efforts and in turn refer residents to us for relinquishment. Animal Control will also refer residents for relinquishment rather than release.
Long Term Success This program will improve the sustainability of native species by preventing the release of non-native species into our environment. Nests of non-native species will decrease on power lines and transformers.
Program Success Monitoring We will monitor bird counts for non-native species throughout the state. We will also monitor FFWC complaints regarding non-native species of birds.
Program Success Examples Numbers of non-native species will decrease by Audobon bird counts. Complaints regarding non-native species to FFWC will decrease in our area.
Program Comments by Organization
We have established a food bank for parrot owners who have fallen on hard times and simply need some help until they get back on their feet. It has a designated time constraint, 3 months, for food to be provided to the owner. We are excited about this new program because it can help birds to remain with their families. We have also established a program for the parrots of domestic abuse victims so they may place their companion for temporary boarding where they will be safe. This is done free of charge. Our newest program allows vet tech students from the local high school to complete community service hours in order to complete their program certification. We have expanded our written education by creating pre-adoption packets that contain educational materials. We collaborate with Flockcall by distributing their books regarding living with parrots and the challenges involved. Our relationship with Animal Control, Peace River Wildlife and FWC allow us to help protect our environment from non native species.
CEO/Executive Director
CEO/Executive Director No Executive Director
CEO Term Start 0
CEO/Executive Director Email n/a

Former CEOs/Executive Directors
Senior Staff
Staff & Volunteer Statistics
Full Time Staff 0
Part Time Staff 0
Staff Retention Rate % N/A
Professional Development Yes
Contractors 0
Volunteers 20
Management Reports to Board N/A
CEO/Executive Director Formal Evaluation N/A
Senior Management Formal Evaluation N/A
Non-Management Formal Evaluation N/A
 We are called upon at times by Sarasota and Charlotte CountyAnimal Control to take in parrots that have been confiscated. We network with Peace River Wildlife Center by directing the public to their facility and calls for placement of wild birds that have been injured. PRWC in turn directs people to Parrot Outreach Society that are seeking to adopt or place parrots. Parrot Outreach Society is also a Petco Partner. We are approved to pull birds from Collier County Animal Services shelter as well as Lee County. Florida Fish & Wildlife bring found and confiscated birds to our facility. Local vets refer clients to Parrot Outreach for relinquishments and adoptions. Charlotte High School Vet Tech program sends students for community service hours and education in avian care.
Charlotte County Chamber of Commerce2017
Florida Fish & Wildlife Commission2017
Florida Association of Animal Welfare Organizations2018
Florida Association of Animal Welfare Organizations2018
External Assessments and Accreditations
Risk Management Provisions
Government Licenses
Organization Licensed by the Government Yes
Fundraising Plan No
Communication Plan No
Strategic Plan No
Strategic Plan Years
Strategic Plan Adopted 0
Management Succession Plan No
Continuity of Operations Plan No
Nondiscrimination Policy No
Whistle Blower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy No
Policies and Procedures Yes
Management Comments by Organization We are actively soliciting professional Board of Director members. We are recruiting for a veterinarian position. We will also be looking for community members with experience in development, grant writing and business.
Multi-Media Comments by Organization Please view our website, to view all of our available birds.
Other Documents
Board Chair
Board Chair Mrs. Pamala Jo Hill
Company Affiliation Parrot Outreach Society
Board Term Jan 2002 to Feb 2025
Board Chair Email
Board Members
Board Members
Ms Eve Butler Secretary of the Board
Ms Jacqui Coleman Board Member
Ms. Stacey Hafeli Board Member
Mrs. Pam Hill President/Founder
Ms Susan Jennings Adoption Coordinator/Board Member
Ms Diane Regan Vice-President
Ms Diane Skipski Fundraising Coordinator/Board Member
Constituency Includes Client Representation Yes
Board Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Gender
Male 0
Female 7
Unspecified 0
Board Term Lengths 0
Board Term Limits 99
Board Orientation Yes
Number of Full Board Meetings Annually 11
Board Meeting Attendance % 93
Board Self-Evaluation Yes
Written Board Selection Criteria Yes
Board Conflict of Interest Policy Yes
% of Board Making Monetary Contributions 100
% of Board Making In-Kind Contributions 100
Standing Committees
Community Outreach / Community Relations
Capital Campaign
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Governance Comments by Organization
Each year our organization grows by leaps and bounds while the need for our services steadily increases. We are now adopting throughout the state of FL. We currently have a full Board of Directors with backgrounds in multiple area. Parrot owners are a smaller group than dog and cat owners. Funding is limited when applying for grants as most grants are not available to us. We have established a volunteer grant writer and received a grant from the Zamo Foundation, one of the few that will consider parrot organizations. Fundraising has always been a challenge for us as we cannot afford a professional fundraiser. We now have a designated fundraiser with many years experience who has set up a yearly plan. Public awareness is a challenge on a small budget but we have 2 paid ads and our President is now writing articles for a pet publication as well as an online educational organization, Flockcall. We continue to attend not just animal related events but as many local events of all types as possible.
Current Year Projections
Tax Year Start Month Jan
Tax Year Start Day 01
Tax Year Begins 2018
Tax Year End Month Dec
Tax Year End Day 31
Tax Year Ends 2018
Projected Revenue $67,000.00
Projected Expenses $65,000.00
Total Projected Revenue includes "in-kind" contributions/ donations No
Organization has Endowment No
Capital Campaign
Currently In a Capital Campaign Yes
Anticipate Campaign within 5 years? Yes
Campaign Purpose Our Raise the Roof campaign has the sole purpose of raising a down payment for land.
Campaign Goal $800,000.00
Campaign Dates Jan 2015 to Dec 2020
Amount Raised To Date 45000 as of Jan 2018
IRS Form 990s
Financial Review
Expense Allocation
Fiscal Year201620152014
Program Expense$19,325$109,397$39,105
Administration Expense$29,860$16,424$25,897
Fundraising Expense$0$0$0
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.981.141.02
Program Expense/Total Expenses39%99%60%
Fundraising Expense/Contributed Revenue0%0%0%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$44,456$22,729$0
Current Assets$44,456$22,729$0
Long-Term Liabilities$0$0$0
Current Liabilities$22,695$0$0
Total Net Assets$21,761$22,729$0
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountContributions, gifts, grants $21,960Contributions, gifts, grants $90,213Contributions, gifts, grants $55,086
Second Highest Funding Source & Dollar AmountGross Profit from Sales of Inventory $20,981Program Service Revenue $18,248Program Service Revenue $11,160
Third Highest Funding Source & Dollar AmountContributions, gifts, grants $5,119Gross Profit from Sales of Inventory $17,2800 $0
CEO/Executive Director Compensation
Tax Credits No
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities1.96----
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%--
Financials Comments
Financial Comments by Organization
Although birds are the third most popular pet in the United States, federal, state, county and local funding is not available for rehoming unwanted pet birds.  Additionally, grants are rarely available for the avian species.  Coupled with this, birds live an unusually long time as compared to the canine, feline and equine species, some as long as eighty years.  Bird rescues like ours are in a unique position, we have animals that need to be rehomed yet do not have the ability to fund our organization through mainstream means as do other animal organizations.  To fund our organization, we have built up a retail sales base that is currently supporting our operation.  
We are experiencing exponential growth due to media attention and also because we are the only avian rescue accepting birds on the west coast of Florida. Adoptions continue at record pace but we are concerned about continuing to afford the birds in our care and wish to eventually establish a foundation to ensure continuation of the organization.  To offset costs, we are trying to increase retail sales, adopt more birds to loving families and continue an aggressive grant writing campaign in Sept. 2017. We have completed our expansion in the bird area to 3,600 sq ft with all new cages and a walk in aviary. We are now working on remodeling/expanding our retail area.
Financial Comments by Foundation Financial information taken from unaudited compilations as the organization files a 990-N.  No balance sheet information provided.  Contributions include foundation and corporate support as the information is not separately stated. Financial information taken from Federal 990-EZ for tax years subsequent to 2014.
Nonprofit Parrot Outreach Society Inc
Address 1205 Elizabeth St
Suite I
Punta Gorda, FL 33982
Phone 941 347-8876